IPX Phone User Manual
IntelliSoft Technologies, Inc
1
Version 2.1A
September 2009
Page 1: ...IPX Phone User Manual IntelliSoft Technologies Inc 1 IPX Phone User Manual Version 2 1A IntelliSoft Technologies Inc September 2009...
Page 2: ...ware The table of contents list of figures or tables or indices at the end of the reference manual can be used to search for specific IPX concepts usages interests concerns or examples Acronyms are li...
Page 3: ...bor s Calls 10 4 Online Extension Management 10 4 1 Login to IPX 10 4 2 Basic Settings 11 4 3 Phone Setting 11 4 4 Change Extension Password 12 5 Voice Mailbox 12 5 1 Voice Mail and Voice Email 12 5 2...
Page 4: ...igence to work with legacy PBX The IPX peering mechanism can be used to construct a voice intranet with a mesh topology the IPX proxy routed mechanism allows an IPX to work as a server to form a serve...
Page 5: ...ocal extensions remote PSTN lines VoIP lines and VoIP trunks can be used as the local external lines You do not need to make path selection the IPX systems will make decision for you based on predefin...
Page 6: ...0 8060 IP phone B abcd myIPX net 8060 IP phone C 5 Proxy Server same as register server 6 Register Interval 60 7 Enable MWI The IP phone can be a physical IP phone device a PC soft phone or a WiFi pho...
Page 7: ...ternal calls will be diverted to the new destination x x Use 44 to disable the call forwarding when busy For analog extension if the phone is in use it is considered as busy Some IP phone can take mul...
Page 8: ...d person hangs up the phone after a conference call the call becomes two way conversation again IP Phone Many IP phones have 3 way conference capability built in If you are using an IP phone and want...
Page 9: ...will ring You can pick up the phone to resume the call IP Phone IP phones often accept multiple calls at the same time You will be easily to switch between calls by pressing the corresponding line bu...
Page 10: ...eave the seat and dial 54 when are ready to pick up calls This is a way to inform ACD about your availability in the call center group If ACD thought that you are available but actually you do not som...
Page 11: ...system administrator has already gives authorization or restriction if you can make long distance calls and if you can use some services If an authorization is not given if a service is not granted y...
Page 12: ...word can be modified The password usually is a 3 or 4 digit number since it is used for service authentication sometime 5 Voice Mailbox 5 1 Voice Mail and Voice Email The IPX has a built in on board v...
Page 13: ...hear an announcement Then you can dial 77 to access the mailbox If you are away from the extension you can dial into the IPX system and then dial 77 your extension to access your mailbox You can also...
Page 14: ...ting for Voice Mailbox If you select Only Voice Email every message that caller gave you will be emailed to your email address No copies will be saved in the IPX system If message overflow occurs the...
Page 15: ...phone commands Registration and cancellation command start with end with Services CMD Activation Cancel Deactivation Start a 3 way call 03 xxxx Check extension umber 25 Record voice to voice collectio...
Page 16: ...53 10 54 10 61 10 65 9 66 9 67 9 3 way 8 56 10 absent service 10 call hold 9 call park 9 call transfer 7 call waiting 8 do not disturb 10 hold 9 ipx tool 14 parking lot 9 phone management page 10 pick...
