24
Troubleshooting
The following checklist can help you solve the problems which you may encounter when using the
unit. Before consulting it, check the connections and follow the instructions in the user manual.
Problem
Possible cause
Solution
General
The unit will not switch
on.
Car ignition is not on.
Cable is not properly
connected.
Fuse is burnt.
Turn your car key in the ignition.
Check cable connection.
Replace fuse with a new fuse of the
same capacity.
No sound
Volume is set at minimum or
the mute function is on.
Check the volume or switch the mute
function off.
The unit or screen does
not function normally.
The unit system is unstable.
Press the RESET button.
DVD mode
The appliance will not
play discs.
T h e d i s c i s i n s e r t e d
incorrectly.
The disc is dirty or damaged.
Disc must be inserted with the label
side facing up. Clean the disc and
check for damage. Try another disc.
S o u n d s k i p s d u e t o
vibration.
Mounting angle is over 30˚.
Mounting is unstable.
Adjust mounting angle to less than
30˚.
Mount the unit securely with the
supplied parts.
TUNER mode
U n a b l e t o r e c e i v e
stations.
The antenna is not connected
properly.
Connect the antenna properly.
Poor quality reception of
radio station.
The antenna is not fully
extended or it is broken.
Fully extend the antenna and if
broken, replace it with a new one.
Preset stations are lost.
The battery cable is not
properly connected.
Connect the permanent live on the
unit to the permanent live on the
vehicle.
USB/SD/MMC mode
Unable to insert USB
device or SD/MMC card.
The memory card or USB
device has been inserted the
wrong way round.
Insert it the other way around.
The USB device or SD/
MMC card cannot be
read.
NTFS format is not supported.
Check that the USB/SD/MMC file
system is in FAT or FAT32 format.
Due to different formats, some models
of USB storage devices or MP3
players may not be read.
Remote control
The remote control is
not working or does not
work properly
The batteries are low or
empty.
Change the batteries.
