8
6. Troubleshooting
FAQ
Please do not worry if you meet following problems in the use of dehumidifier. When
confirmed as failure, timely contact the repair.
Problems
Phenomenon/Reason
Solutions
Dehumidifier does not
work.
1.Could be a power outage.
2. The power switch is not on.
3.Maybe the fuse has blown out.
4.It’s not the definite starting up
time.
5.The water tank may be full or
not fixed well
，
and the light of full
water on screen is flashing.
1.Please wait for power supply.
2. Turn on the power switch.
3.Change the fuse.
4.Wait or cancel the time setting.
5.Pour out water of water tank,
then put it back.
Unsatisfied
dehumidification
effect.
1.The
humidity
setting
is
inappropriate.
2.The front and back of the
dehumidifier may be blocked.
3.Dehumidification time may be
not enough.
4.Door and window may be open.
5.The temperature indoor is lower
than 5
℃
or higher than 38
℃
.
1.Set appropriate humidity.
2.Clear the obstructions.
3.Keep waiting.
4.Close door and window.
5.Please use the machine in the
temperature of 5-38
℃
.
Turn on immediately
after shutdown,
dehumidifier does not
dehumidify.
3 minutes delay protection of
compressor.
The machine will work after 3
minutes.
There is water leak.
1.Drain connection is slack.
2.The drainage system is blocked
3.The water tank isn’t placed well.
1.Connect the drain.
2.Clean the stopper.
3.Place the water tank well.
Frost formation.
There is frost on the surface of
dehumidifier.
It’s normal, the machine can
defrost automatically.
The dehumidifier has a
slight wobble.
A slight wobble occurs when turn
on/off dehumidifier.
It’s normal phenomenon.
