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Help and support
Troubleshooting guide
Some issues may simply be resolved by disconnecting the power to the unit. In such instances
the power to the main base station should be switched off and batteries in the handset should
also be removed for about 20 minutes. After which reconnect everything to determine if this
has resolved the issue.
I can’t make phone calls
1. Make sure the phone cable is connected properly. If it is, there may be a fault. Please make sure
you’re using the phone cable that came with your phone.
2. Check power’s plugged in, switched on and working.
3. Make sure you are not too far from the base.
4. Test the phone line and socket by using another phone.
Help and support
Pro610 810 User Guide-.indd 54
2012-7-16 14:08:08