WARRANTY
35
How to make a claim under Warranty
in Australia
Oricom has a simple warranty process for you to
follow:
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Please call or email our Customer Support
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A Customer Support Team member will verify
after troubleshooting with you if your product
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a Product Return Authorisation number.
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together with instructions on how to return the
goods for warranty service.
Please note that if a Customer Support Team member
Y
this warranty does not apply to your product.
Products that are authorised to be returned to Oricom
in Australia must include all of the following:
A completed Return Authorisation form
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Send the approved returns to:
Oricom International Pty Ltd
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2%(2%=;N-
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incurred by you in returning any faulty product to us.
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replaced faulty product to you.
Important Information
Repair Notice
Please be aware that the repair of your goods may
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$
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made a copy of any data saved on your goods before
sending for repair.
Please also be aware that goods presented for repair
may be replaced by refurbished goods or parts of the
same type rather than being repaired.