Oricom Colombo one, User Manual

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tRoubleshootInG
Troubleshooting
Problem Solutions
The handset is not charging
when the handset is placed on
the base
• Poor charging contact, move the handset slightly on the base.
• Dirty contacts - Unplug from the mains power and clean the
charging contacts with a cloth (Do not get wet, do not immerse
in water)
No dialling tone
• No power - check the connections. Reset the phone: unplug and
plug back in the mains
• Batteries are empty - charge the batteries for at least 24 hours.
Replace the rechargeable batteries.
• You are too far from the base - move closer to the base
• Wrong line cord - only use the telephone line cord provided
• Micro filter (when required) is not connected to the line cord -
connect the micro filter to the line cord
Poor audio quality
• The base is too close to electrical appliances, reinforced
concrete walls or metal door frames - move the base at least
one metre away from any electrical appliances
The signal icon is blinking
• Handset is not registered to the base - register the handset to
the base
• You are too far from the base - move closer to the base
• Check that the mains power is connected correctly.
• The batteries may be low, place the handset in the base/charger
to recharge.
No ring tone
• The ring tone is switched off.
• Increase the ringer volume.
Caller Line Identification (CLI)
service does not work
Check your subscription with your network operator
A phonebook entry cannot be
stored
• The phonebook is full. Delete unused entries.
No display
• Try recharging or replacing the batteries.
• Try disconnecting and connecting the base power supply.
Unable to register another
handset
• Maximum number of 5 handsets has been reached.
• The display shows SEARCHING. You must deregister a handset
in order to register a new one.