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3) I can connect to my ISP, but I cannot send or receive e-mail.
• Check your e-mail memory status
1. Check the memory status bar, if the indicator shows nearly 100%,
delete some of your messages in the Accelerator Vision to create
room for new ones.
2. Check your safe-site e-mail login and password.
3. Please check that the amount of e-mail, in the inbox does not exceed the
maximum storage (70 messages).
• Check that the user name is the same as the one entered in your
Accelerator Vision. It must be the same in order for synchronization to work.
4) Word documents cannot be saved.
• Check your word processor memory status
1. Check the memory status bar, if the indicator shows nearly 100%,
please delete some of your messages to create room for new ones.
2. Check that the number of word documents does not exceed the
maximum allowed (24 documents).
5) Recovery operation fails or no backup files transfer back to the Accelerator Vision.
• Check the Accelerator Vision’s Uplink activity menu to check that the flow
of data is set to go from PC to the Accelerator Vision.
• Check whether you have selected a backup file in the Recovery window.
6) Web page cannot be viewed.
• Press the refresh button on your browser.
• Make sure the parent password is correct.
P/N: 086-000817-016
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