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© 2001 Oreck Holdings, LLC.  All Rights Reserved.  All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC.

Printed in America

26869-03 REV B

6/01 ECN# R-6039

W

arranty

ORECK MANUFACTURING COMPANY: (ORECK gives
you the following limited warranty for this product only if it
was originally purchased for use, not resale, from ORECK
or an ORECK Authorized Retail Dealer.)
ORECK will repair or replace, free of charge, to the
original purchaser, any part which is found to be defective
in material or workmanship within two (2) years of the
date of purchase. This limited warranty applies to normal
domestic use.  Any commercial use of this product will
void this limited warranty.
Drive belts, revolving brushes, bulbs, disposable bags,
and other parts subject to normal wear are not covered by
this limited warranty.
This limited warranty does not apply to any part subjected
to accident, abuse, commercial use, alteration, misuse,
damage caused by fire or act of God, the use of voltages
other than indicated on the serial number plate of this
product or service of this product by other than ORECK or
an ORECK Factory Authorized Service Center.
ORECK does not authorize any person or representative to
assume or grant any other warranty obligation with the
sale of this product.
ORECK’S limited warranty is valid only if you retain proof
of purchase from ORECK or an ORECK Authorized Retail
Dealer for this product. If you purchase this product from
any other source, your purchase is “AS IS,” which means
ORECK grants you no warranty, and that you, not ORECK,
assume the entire risk of the quality and performance of
this product, including the entire cost of any necessary
servicing or repairs of any defects.
ORECK’S liability for damages to you for any costs
whatsoever arising out of this statement of limited warranty
shall be limited to the amount paid for this product at the
time of original purchase, and ORECK shall not be liable
for any direct, indirect, consequential or incidental
damages arising out of the use or inability to use this
product.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS
PRODUCT, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD, AND NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.
Some states do not allow limitations on the duration of
implied warranties, so the above limitation may not apply
to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.

SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, intake opening?
• Is the belt in place and turning the brush?
• Does the brush turn freely? Are hair, string or rug fibers wound

around the brush?

T

roubleshooting 

G

uide

CLEANER
WILL NOT RUN

CLEANER
SUCTION LOW

FILTER BAG ASSEMBLY
DIFFICULT TO INSTALL
AND REMOVE

CLEANER NOZZLE
WILL NOT SWIVEL

HANDLE WILL NOT
STAY IN POSITION

Not plugged in

properly.

No electricity in

wall outlet.

Filter bag is full.

Nozzle is clogged.

Debris in bottom

of filter bag

housing opening.
Filter bag not in

place.

Swivel ring posts

not in correct

position.

or

Debris around

swivel ring.

Handle collar lock

not tightened

securely.

Be sure cleaner is

firmly plugged 

into wall outlet.
Check electrical

source–fuse or 

circuit breaker.

Replace filter bag.

See “To Install

Paper Filter Dust

Bag.”
Clear obstruction.

Clean seal area at

bottom of filter bag

housing opening.
Install filter bag

properly.

Remove swivel

clamp screws from

bottom of nozzle

carefully.

Reassemble nozzle

to unit, making

certain swivel ring

posts are seated

correctly.

Firmly tighten

handle collar lock

in clockwise

direction.

P

ROBLEM

P

OSSIBLE

S

OURCE

A

REAS TO

C

HECK

Whenever calling, please be sure to have your model and
serial number from data plate. 

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535

Canada: 1-800-393-8801

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

WARNING: Unplug cord from
electrical outlet before servicing.

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