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SECTION VII
Ten Year Limited Warranty
General
Orbis room heaters are warranted by the
Manufacturer (Orbis-Mertig) through Gas Appliance
Supply Co. Inc. (GASCO) and will repair or replace at
ORBIS/GASCO’s sole option any part which fails
under normal use and service within the applicable
periods specified below, in accordance with the
terms of this warranty. The ORBIS/GASCO
replacement will be warranted for the unexpired
portion of the original warranty. This warranty will
be valid only for room heaters in possession of the
original purchaser as recorded on the warranty card.
Limited Five Year Warranty
1) GASCO will repair or replace – at its sole option –
any part(s) which prove(s) defective in materials or
workmanship within five (5) years of the original
purchase date and owned by the Original purchaser,
as verified by warranty card held on file at GASCO
Corporate offices.
2) No liability is assumed by ORBIS/GASCO for
removal or installation labor costs, nor for freight or
delivery charges.
Limited Extended Warranty
1) In addition to the limited warranty, ORBIS/GASCO
will replace any heat exchanger which fails under
normal conditions of installation, use and service
during a period of five additional years following
the expiration of the five-year warranty.
Replacement heat exchangers will be functionally
similar and will be provided to the warranty holder
of record as verified by card held on file at GASCO
Corporate offices.
2) No liability is assumed by ORBIS / GASCO for
removal or installation labor costs.
Shipping costs
In addition to supplying the replacement parts(s),
GASCO will pay transportation costs for these parts
to a convenient delivery point near you, selected
by GASCO, such as a local, valid and current dealer
or distributor.
Service labor costs
This warranty does not cover any labor costs
associated with service, removal, or re-installation
of part(s). All such costs must be borne by the
Purchaser.
Exceptions
This warranty will not apply:
1. to defects or malfunctioning resulting from
failure to properly install, operate or maintain the
unit in accordance with the printed instructions
provided;2. to damage or abuse, accident, neglect,
or freezing and other acts of nature.
3. to damage resulting from operation with the
thermocouple removed.
4. to failures of the heat exchanger resulting from
the operation of the heater in a corrosive
atmosphere;
5. to defects or damage caused by any attachment
or modification including any energy saving device.
Note: The heater must not be subject to gas
pressure greater than shown on the rating plate,
which must not be altered, defaced, or removed.
How to make a claim
Any claim for warranty service should be made to
your local dealer or distributor at the place of
purchase. In most cases, the dealer or distributor
will be able to promptly honor your claim and
subsequently notify GASCO. However, all
replacements are made subject to validation by
ORBIS/GASCO of warranty coverage. The damaged
or defective item MUST be made available in
exchange for the replacement.
Miscellaneous
No one is authorized to make any warranties on
behalf of ORBIS/GASCO. It is expressly understood
that the replacement warranty of GASCO shall be in
lieu of any and all other warranties, expressed or
implied, including warranties of merchantability
or fitness for a particular use or purpose, and further
that GASCO shall not be liable for any loss or
damage directly or indirectly arising from the use of
the heater, or for any consequential damages arising
from such use (including damages from water).
GASCO’s liability with the respect to any defect shall
be for the replacement of the defective part(s).
Some states do not allow such limitations and
exclusions, so the above may not apply to you.
This warranty gives specific legal rights. You may
also have other rights which vary from state to state.
In the event that warranty service is required,
reasonable proof of the effective date of
installation and operation must be provided.