12
EN
Troubleshooting
Warning!
If you encounter any issues with this device, try resolving them using this
report. If precautions do not help, do not attempt to remove the device cover
or repair it yourself. There is a risk of electric shock!
The lamp does not work.
Make sure you are using the correct (supplied) AC adapter.
Wireless charging failed.
Make sure that the mobile phone has a wireless charging function and, if so,
that its function is activated.
Make sure that the wireless charging zone of the mobile phone is in contact
with the wireless charging zone on the base of the lamp (wireless charging
icon).
The touch buttons are activated arbitrarily.
Check that the power supply is not disturbed, disconnect and reconnect the
power supply. Make sure that the charged mobile phone you are touching
does not touch the touch keys.
The light flashes or goes out.
Make sure you are using the correct (supplied) AC adapter.
Maintenance
Cleaning the surface of the device
Use a soft cloth slightly moistened with a mild cleaning solution to clean the
surface, panel, and controls. Do not use any type of abrasive pad, scouring
powder, or solvent, such as thinner, petrol, or alcohol.
