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FAQ
Q:
Do I need to configure a workstation for Remote Support?
A:
Not for a workstation at a customer site.
Q:
When using Remote Support at startup, do I need passwords to gain access?
A:
No password required to use Remote Support at startup.
Q:
When Remote Support at startup is finished and I go to a CMD prompt by pressing
Ctrl + Alt + F1, how do I get back to the Remote Support screen?
A:
Ctrl + Alt + F5
Q:
Does Remote Support work with wireless workstations?
A:
Yes, Remote Support works with both hardwired and wireless workstations.
