2.
In the Scanner section, select Honeywell from the Device Name drop-down list.
3.
Tap the Begin Test button.
4.
Scan a barcode.
5.
If data is observed and collected, then the Barcode Scanner is working correctly.
6.
Tap the End Test button, and then exit the utility.
Troubleshooting the MSR
Use the MSR OPOS Test Program utility to ensure the MSR is working correctly. Note:
By default, this procedure tests the first two MSR tracks. To test the third track, XXX
1.
(Tablet 720 only) For Microsoft Windows 8.1, go to the Apps list from the Start
Menu, and then tap MSR OPOS Test Program.exe.
(Tablet 720 and Tablet 721/721P) For Microsoft Windows 10, go to the Apps list
on the Start Menu, tap MSROPOSDEMO, and then tap MSR OPOS Test
Program.exe.
2.
For MSR Properties, select IDTECH_SECUREMAG_USBHID - USB HID from
the drop-down list.
3.
Tap the Open button.
4.
Tap the Claim button.
5.
By default, the MSR test utility tests only tracks 1 and 2. To include track 3 in the
test procedure, select the Track Control tab, and then change the default
TracksToRead to MSR_TR_1_2_3.
6.
Select the Control tab, and then select DeviceEnabled.
7.
Select the Track Data tab.
8.
Swipe a test card through the MSR.
9.
If data is observed and collected, then the MSR is working correctly.
10.
Exit the utility.
Tablet 720 System Recovery
Performing a system recovery removes all data and the current operating system, and
then restores the tablet to its out-of-box state.
Tablet 720 System Recovery Process
Before starting the system recovery process for the Tablet 720, you’ll need the
following:
•
USB Flash Drive with 8GB or more capacity
•
USB Hub with at least 2 USB ports
•
USB Keyboard
•
Computer with Internet access
To perform a system recovery:
1.
Ensure your tablet is fully charged or plugged into an outlet.
Chapter 7
Troubleshooting the MSR
7-2
