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Oracle® MICROS Tablet 700 Series

Setup Guide

E91732-07
September 2020

Summary of Contents for MICROS 700 Series

Page 1: ...Oracle MICROS Tablet 700 Series Setup Guide E91732 07 September 2020...

Page 2: ...documentation and or iii other Oracle data is subject to the rights and limitations specified in the license contained in the applicable contract The terms governing the U S Government s use of Oracle...

Page 3: ...blet and Battery 2 2 Powering the Tablet On and Off 2 3 Barcode Scanner Configuration 2 3 Using the Barcode Scanner 2 3 Configuring the Barcode Scanner for Use With Oracle Retail Xstore Applications 2...

Page 4: ...uipment Dimensions Tablet 721P Dimensions 6 2 Tablet 721 Dimensions 6 3 Tablet 720 Dimensions 6 4 4 Bay Tablet Charger Dimensions 6 5 4 Bay Battery Charger Dimensions 6 6 7 Troubleshooting Basic Troub...

Page 5: ...n contacting Customer Support please provide the following Product version and program module name Functional and technical description of the problem include business impact Detailed step by step ins...

Page 6: ...timal combination of performance and power savings It provides integrated Wi Fi and Bluetooth connectivity a magnetic stripe reader an optional barcode scanner an optional camera Tablet 721 721P only...

Page 7: ...Power button Turns the tablet on or off 2 Headphone port Use to connect a headphone a microphone or a headset 3 High speed USB port Use to connect peripherals such as storage devices printers and disp...

Page 8: ...er strap Use to attach a safety tether or shoulder strap 11 Battery latch Use to unlock and remove the battery 12 Mounting points 4x for PIN entry device mobile payment location Use to attach PIN entr...

Page 9: ...a power supply to provide power to your tablet and charge the battery F Camera Use to take photographs Table 1 3 Button Functions on the Oracle MICROS Tablet 721 Feature Description 1 Power Button Tur...

Page 10: ...Tablet 720 Features Figure 1 4 The Features of the Oracle MICROS Tablet 720 Front and Side View Figure 1 5 The Features of the Oracle MICROS Tablet 720 Back View Chapter 1 Tablet 720 Features 1 5...

Page 11: ...ndicates the power and battery status Battery LED Status has more information on the behavior of the LED 4 Battery Latch Use to unlock and remove the battery 5 Battery Sensor Senses the presence of a...

Page 12: ...Non Condensing Weight 1 31 lbs 0 59 kg Magnetic Stripe Reader MSR Triple Track Readers ISO TK1 2 3 JIS AAMVA Compliant Barcode Scanner Optional 1D 2D Barcode Scanner NFC RFID Optional Supports ISO IEC...

Page 13: ...ralight and FeliCa A Reader Writer Mode 13 56MHz Software Components The Oracle MICROS Tablet 720 comes pre installed with the Microsoft Windows Embedded 8 1 Industry Pro or Microsoft Windows 10 IoT E...

Page 14: ...vides manageability and a connected organization Tablet Accessories Table 1 8 Oracle MICROS Tablet 700 Series Accessories Accessory Description High Capacity Battery Part Number 7117485 Allows for lon...

Page 15: ...single Tablet 721 721P with the battery attached Not for use with the Tablet 720 External Power Adapter Part Number 7117487 The External Power Adapter 5V charges a single Tablet 720 with battery atta...

Page 16: ...eries attached at the same time Desktop Charging Cradle Part Number 7118828 with C13 power cord connection Charges one tablet with battery attached and one spare battery at the same time Payment Devic...

Page 17: ...blet 721P Part Number 7601708 Includes x style and PED style hand straps plus brackets screws and washers for replacing the hand straps on a Tablet 721 721P LCD screen protectors for Oracle MICROS Tab...

Page 18: ...charge 4 Power on the tablet by pushing and quickly releasing the Power button The display powers on in a few seconds 5 Complete the Microsoft Windows setup by following the prompts Consult your netwo...

Page 19: ...blet battery is properly inserted into the Tablet 721 721P c Plug the Power Supply into the DC Power Input port on the tablet 3 Charge the tablet using the Desktop Charging Cradle or the 4 Bay Tablet...

Page 20: ...troubleshooting and not as normal operation Barcode Scanner Configuration The Barcode Scanner is an optional configuration of the Oracle MICROS Tablet 700 Series tablets It comes pre installed and is...

Page 21: ...ighly reflective it may be necessary to tilt the barcode symbol to prevent unwanted reflection Figure 2 1 Barcode Scanner Field of View Configuring the Barcode Scanner for Use With Oracle Retail Xstor...

Page 22: ...Suite OPOS Suite NULL_Driver nulldriverinstall uninstall and then press Enter 3 Open Windows Device Manager and verify the existence of POS HID Barcode scanner under POS Barcode Scanner Chapter 2 Conf...

Page 23: ...g check power supply connection On Connected Battery is fully charged Tablet 721P On orange color Connected Battery is trickle charging Blinking Slow 1 blink second Connected Battery is charging Blink...

Page 24: ...ing Approximately 4 hours to reach 95 battery charge Approximately 6 hours to reach 100 battery charge Discharging Approximately 8 hours to fully discharge battery Backup Battery The Backup or Bridge...

Page 25: ...administrator for proper configuration The Oracle MICROS Hardware Wireless Networking Best Practices Guide has additional information for configuring your wireless network To connect the Tablet 721 72...

Page 26: ...let 721 advanced wireless settings Table 4 1 Wireless Signal Performance for the Oracle MICROS Tablet 720 Roaming Tendency Default 75dBm Optimal Bandwith 65dBm Optimal Distance 85dBm Aggressive AP 10d...

Page 27: ...t Power Highest Connectivity U APSD Support Disabled Connectivity Wake on Magic Packet Enabled Wake On WLAN Wake on Pattern Match Enabled Wake On WLAN Wireless Mode 802 11a b g Band selection Refer to...

Page 28: ...Power on or restart the workstation 3 Press Esc immediately after pressing the power button and before the BIOS splash screen You can press Esc repeatedly until the Configuration Utility starts If the...

Page 29: ...d arrow keys to select the SCU icon and then press Enter 4 Navigate to the Security tab select Set Supervisor Password and then press Enter 5 On the Set Supervisor Password dialog enter and confirm a...

Page 30: ...efault settings Load Custom Defaults Load the custom default settings Save Custom Defaults Save the current configuration as a custom default setting Discard Changes Discard the current configuration...

Page 31: ...section contains dimensions for the Oracle MICROS Tablet 700 Series tablets and accessories Tablet 721P Dimensions Tablet 721 Dimensions Tablet 720 Dimensions 4 Bay Tablet Charger Dimensions 4 Bay Bat...

Page 32: ...Tablet 721P Dimensions Figure 6 1 Oracle MICROS Tablet 721P Dimensions Chapter 6 Tablet 721P Dimensions 6 2...

Page 33: ...Tablet 721 Dimensions Figure 6 2 Oracle MICROS Tablet 721 Dimensions Chapter 6 Tablet 721 Dimensions 6 3...

Page 34: ...Tablet 720 Dimensions Figure 6 3 Oracle MICROS Tablet 720 Dimensions Chapter 6 Tablet 720 Dimensions 6 4...

Page 35: ...4 Bay Tablet Charger Dimensions Figure 6 4 Oracle MICROS Tablet 720 4 Bay Tablet Charger Dimensions Chapter 6 4 Bay Tablet Charger Dimensions 6 5...

Page 36: ...4 Bay Battery Charger Dimensions Figure 6 5 Oracle MICROS Tablet 720 4 Bay Battery Charger Dimensions Chapter 6 4 Bay Battery Charger Dimensions 6 6...

Page 37: ...ablet is in a state of failure Charge the battery Replace battery with a fully charged and operational battery If this does not work order a replacement tablet The back of the tablet gets warm when ch...

Page 38: ...drop down list 3 Tap the Open button 4 Tap the Claim button 5 By default the MSR test utility tests only tracks 1 and 2 To include track 3 in the test procedure select the Track Control tab and then c...

Page 39: ...bootable USB flash drives 3 Connect the USB Hub to the Tablet 720 4 Connect a keyboard to the USB Hub 5 Insert the bootable USB flash drive into the USB Hub 6 Power on the tablet and then immediately...

Page 40: ...lly reboot to its out of box state 6 Configure the OS as needed and then install any required Windows updates Tablet 721 721P Restore OS After Power Loss During System Recovery If the tablet loses pow...

Page 41: ...face down on a rubberized or cloth surface to prevent scratches 2 Slide the battery release latch until the main battery detaches from the tablet body Set the main battery aside Figure 7 2 Removing th...

Page 42: ...arefully separate the connector Make sure you hold and pull the plastic connectors and not the wires After disconnecting the battery set it aside Figure 7 4 Battery Connector Cable 5 Connect the repla...

Page 43: ...attery cover and hand tighten the screw 7 Optional Attach the CBR sticker inside the battery bay The CBR sticker helps identify tablets whose bridge batteries have been replaced 8 Reinstall the main b...

Page 44: ...apply excessive pressure to the display screen Avoid prolonged exposure of the display panel to any strong heat source Wherever possible the tablet should face away from direct light to reduce glare...

Page 45: ...FCC Interference This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable p...

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