8
Diagnostics Utility
This utility lets you view information about the workstation, test features to confirm
their functional state, and configure peripheral and option devices.
If logged in as a non-Administrator account, the Administrator password is required to
access the Diagnostics Utility.
•
Starting the Diagnostics Utility
•
•
•
Testing the Integrated Magnetic Stripe Reader and RFID Scanner
•
Testing the Encrypted Magnetic Stripe Reader
•
•
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Performing an RS232 Loopback Test
•
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Performing an IDN Loopback Test
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Viewing Diagnostics Reports for Devices on COM Ports
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Viewing Diagnostics Reports for I2C Devices
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Testing the Fingerprint Reader
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Configuring and Testing the USB Serial Expansion Module
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Starting the Diagnostics Utility
For workstations with Microsoft Windows:
1.
Press Start.
2.
Press File Explorer.
3.
Navigate to the
C:\Bin\
folder.
4.
Double-tap BigPool_Diagnostic_Utility.exe.
For workstations with Oracle Linux for MICROS:
1.
From Simphony OPS, press Ctrl+Alt+Fx (where x = 4, 5, or 6) to open another
terminal window.
2.
Log in as possupport user.
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