Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
Field
Mandatory
Description
User Type
Yes
Select the user type for the resource.
Visible Resources
Yes for the
Manager/Admin/
Dispatcher resource
type.
Select the organization, organization unit, or the bucket to which the resource
belongs.
Self Assignment
See
Login
Yes
Enter the login name for the resource.
Password, Confirm
Password
No
Enter the password that you would like to set for the resource.
Force Password
Change at Next Login
No
Select the check box, if you want the resource to change their password when
they log in for the first time.
Collaboration Group
Select the collaboration groups. See Create a Group or Help Desk section in the
Administering Oracle Field Service Guide.
Initial Ratio for
Resource Value
See
Set the Initial Ratio for Resource Value
.
Note: If you select a resource from the Home page, navigate to the
Resource Info page, and click Information, then the Initial ratio for Activity
duration and Default ratio for Activity duration values are displayed on the
Edit Resource page.
Locale Settings
Message Language
Yes
Select the language in which the resource sees the error messages.
Time Zone
Yes
Select the time zone that the resource views in the application.
Time Format
Yes
Select the time format (12–hour or 24–hour) that the resource views in the
application.
Date Format
Yes
Select the date format that the resource views in the application.
Long Date Format
Yes
Select the long date format that the resource views in the application. A long
date is a date that includes words. For example, Wednesday, May 6, 2020.
Note: The field displays only for the Technician and Manager/Admin/
Dispatcher resource type.
5.
Click Submit.
Set the Initial Ratio for Resource Value
The Initial ratio for Activity duration field indicates the percentage by which the company-wide estimations of the
activity duration is multiplied to get the estimated activity duration at the resource level for the new activities. This ratio
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Summary of Contents for 21C
Page 1: ...Oracle Field Service Using Core Application 21C ...
Page 4: ...Oracle Field Service Using Core Application Inventory 245 Resources 252 End Your Day 263 ...
Page 6: ...Oracle Field Service Using Core Application Preface ii ...
Page 18: ...Oracle Field Service Using Core Application Chapter 2 Dispatcher Activities 12 ...
Page 73: ...Oracle Field Service Using Core Application Chapter 2 Dispatcher Activities 67 ...
Page 75: ...Oracle Field Service Using Core Application Chapter 2 Dispatcher Activities 69 ...
Page 187: ...Oracle Field Service Using Core Application Chapter 3 Field Resource Activities 181 ...
Page 204: ...Oracle Field Service Using Core Application Chapter 3 Field Resource Activities 198 ...
Page 274: ...Oracle Field Service Using Core Application Revision History 268 ...