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Appendix
Troubleshooting
Q1
Why won’t the PC boot when the USB cable is connected to the projector?
A:
1. Unplug USB cable from PC; or
2.
Go to BIOS setup page of PC and modify the “Boot priority order.” Choose Hard disk as top priority,
save the change and reboot PC.
Q2 What to do when Windows system cannot identify the USB device?
A:
1. Unplug/re-plug in the USB cable and check again.
2. Switch to another USB port and check again.
3. Restart your computer and check again.
4. Go to Power Options in Control Panel, check USB selective suspend settings status in USB
settings under Advance Settings. Switch to “Disabled”.
5. Go to the official website of the laptop/PC manufacturer, and update the USB driver to the latest
version.
6. Use the USB cable included with your projector and check again. If a USB extension is needed
please contact your distributor.
7. The USB port of your computer may not be working. Please contact your IT staff.
Summary of Contents for IR Pen Interactive
Page 1: ...IR Pen Interactive User manual ...
Page 14: ...14 Installing the whiteboard ...
