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O P T I M U M
M A M M A M I A
WA R R A N T Y T E R M S & C O N D I T I O N S
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Optimum® guarantees this product against defects in materials and workmanship for a period
of 1 year from the original date of purchase when used in accordance with the accompanying
instruction manual. An additional (optional) 1 year warranty can be purchased if necessary.
Please contact Froothie to organise your extended warranty.
Any warranties exceeding this standard period are offered as extended terms by the selling
distributor and claimable only through that provider.
Defects that occur within this manufacturer’s warranty period, under normal use and care
will be repaired or replaced at our discretion only if the selling distributor is unable to do so.
This is done solely at our option with no charge for parts. This warranty does not extend to
accessories included or purchased separately. Replacements can be offered for major faults
as determined by your distributor and at their own discretion.
In the event that the goods requiring repair are under warranty, and this distributor is
unable to provide the repairs; the customer is responsible for any freight charges to or from
Optimum® (or their approved service provider).
Whilst in transit the goods are at the owner’s risk and any further damage during this
transportation is not covered under warranty.
Customers should ensure that the product being returned is properly packaged so as to
ensure that no damage occurs to the product during transit. To be able to process the
warranty claim, ensure you have included an explanation of any problem. Optimum® will not
fault-find and will only repair described faults as covered under warranty.
This full warranty is void if this product has been subject to abuse, negligence, accident,
alteration, failure to follow operating instructions, or the product has been exposed to
abnormal or extreme conditions.
Cosmetic changes that do not affect performance, such as discolouration of parts of the
product in the hands of the user or the effects of the use of abrasive cleaners will not be
warranted or considered defects. The cleaning or removal of food products along with any
damage caused by allowing them to build up is not covered by this full warranty.
This warranty does not cover normal wear and tear of the product or parts.
This warranty does not cover any defect caused by an accident, misuse, abuse, improper
installation or operation, lack of reasonable care, loss of parts, tampering or attempted repair
by a person not authorized by Optimum®.
The warranty will not apply if damage, malfunction or failure resulting from alterations,
accident, misuse, abuse, fire, liquid spillage, maladjustment of customer controls, use on
an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage
supply problems, tampering or unauthorized repairs by any persons, use of defective or
incompatible accessories, exposure to abnormally corrosive conditions or entry by any insect,
vermin or foreign object in the product.
You must keep your purchase receipt as proof of purchase and as proof of the date on which
the purchase was made. The purchase receipt must be presented when making a claim under
this warranty.
Effective as of 1st January 2014.
This warranty as outlined below solely covers distributors of the Optimum range of products.
Please contact your distributor for full product warranty.