background image

22

Trouble shooting

Since the OPR3301 has no display, it also doesn't have a system menu to resort to
when you've installed a wrong application that prevents you from loading new software
on the OPR3301 or when your OPR3301 is no longer responding for some reason.

For this reason the OPR3301 has a few escape mechanisms that allow you to restart
or temporarily halt the application to be able to install new software.

9.1 

Restart mechanisms

Automatic

The OPR3301 has a watchdog timer to determine whether the OS is still
running or has crashed. This watchdog will cause the OPR3301 to restart after
3 seconds if the OS has crashed. This watchdog timer will not cause a restart
when only the application has crashed.

Manually

The OPR3301 has a manual restart mechanism that allows you to restart in
situations that the OS is still running, but your the application has crashed. In
order to activate this mechanism, press and hold the trigger key for at least 20
seconds. After the OPR3301 has sounded the restart beep, you can release
the key to complete the restart.

9.2 

Halting your application

 

First make sure the battery isn't empty and the OPR3301 is not lying in the
CRD3301 cradle.

 

Restart your application using one of the two restart methods listed above, but
keep the trigger key pressed.

 

While keeping the trigger key pressed, place the OPR3301 in the CRD3301 cradle
and release the trigger key.

If successful, the LED of your OPR3301 should start blinking orange after 3 seconds.

You should now be able to establish a Bluetooth connection (see chapter 1.5.2.), which
will allow you to load new software on the OPR3301 using a third party Bluetooth
dongle or the CRD3301 cradle (at a default baud rate of 9600). See chapter 6 for more
information.

To exit the halted-application state, press the trigger key again for 20 seconds or load
new software.

Summary of Contents for OPR3301

Page 1: ...rently supported Establish a Bluetooth connection with the CRD3301 cradle and transmit barcode data as serial data to the RS232 port of the CRD3301 Establish a Bluetooth connection with the CRD3301 cradle and transmit barcode data as keyboard data to the USB HID port of the CRD3301 Making the OPR3301 connectable as slave to allow a remote device to connect with your OPR3301 and allow the transmiss...

Page 2: ...or mobile device If you want to connect the OPR3301 directly with a Bluetooth device first make sure that this Bluetooth device supports the Bluetooth profile that you ve selected This means that the manual of your Bluetooth device should explicitly state that it supports either Bluetooth SPP or Bluetooth HID profile Some mobile devices like the iPhone do have Bluetooth but don t support the SPP a...

Page 3: ...OM port on your PC or device using the following settings 9600 bps 8 data bits no parity 1 stop bit Alternative RS232 settings can be configured using the Universal menu book chapter 2 1 if this is required for your application After the COM port has been opened you can scan barcodes and the data will be displayed in your RS232 monitor program If your PC or laptop does not have serial COM port the...

Page 4: ...t for 5 minutes Afterwards you can also reconnect manually by pressing the trigger key for 5 seconds or by reading the Bluetooth address label underneath the CRD3301 again To manually end your connection you can scan the DISCONNECT label see chapter 2 3 1 of the menu book It is also possible to disconnect by pressing the trigger key by configuring a trigger to disconnect time see Chapter 2 3 4 of ...

Page 5: ...l be requested to enter that same PIN code on your OPR3301 If you are requested to enter any PIN code then it is easiest to choose the last 4 digits of the Bluetooth address of your OPR3301 as PIN code since that is the default PIN code of your OPR3301 To skip having to enter a PIN code on your OPR3301 read the Fixed PIN code label below to configure this To change this configuration back to defau...

Page 6: ...sn t automatically connect In this situation you might have to connect manually afterwards by pressing the trigger key for 5 seconds If you ve lost your connection then the OPR3301 will try to reconnect automatically for 5 minutes by default If this fails you can reconnect manually by pressing the trigger key for 5 seconds The trigger key allows you to reconnect without having to enter the PIN cod...

Page 7: ... 00 11 F6 03 39 69 Otherwise consult the documentation of the device to learn how to retrieve the Bluetooth address To configure this Bluetooth address in the OPR3301 you ll have to create a barcode label containing this hexadecimal code Opticon provides a simple on line application to create a barcode label containing a Bluetooth address This application can be found at http opticonfigure opticon...

Page 8: ...de of the OPR3301 equals the last 4 digits of the Bluetooth address These last 4 digits of the Bluetooth address are also shown in the Bluetooth name of the OPR3301 If you wish to use a different PIN code then this is possible by using the Set End PIN code menu labels which can be found in chapter 2 3 2 of the Universal menu book Example of a request on a Windows device to enter a PIN code passkey...

Page 9: ...evice discover all Bluetooth devices in range to find your OPR3301 Print screen of an OPR3301 that has been discovered on a PC When you ve successfully discovered your OPR3301 you can try to let your remote device pair with your OPR3301 unless you ve disabled authentication on your Bluetooth device During this step you will be requested to enter a PIN code passkey on your remote device The default...

Page 10: ... 5 minutes by default After this period you ll need to read the make discoverable and connectable label again to allow the remote device to re establish the connection It is also possible to make the OPR3301 connectable again by pressing the trigger key by configuring a trigger to connect time in combination with the Trigger to make connectable option see Chapter 2 3 3 of the Universal menu book T...

Page 11: ...figure the Bluetooth address using the Universal menu book The Set End Bluetooth address labels can be found in chapter 2 3 1 including more information on how to use them The direct input labels of chapter 4 3 3 can be used to enter the 12 digits of the Bluetooth address 3 2 Bluetooth security options In situations that you want a more secure Bluetooth connection there are a couple of menu option...

Page 12: ... temporary stored data is transmitted and the storage area is cleared By default this functionality is disabled but to enable this functionality use the menu labels that can be found in chapter 2 3 8 of the Universal menu book When enabled the OPR3301 will only temporarily store barcodes when the connection was lost This means that it won t be enabled before a connection was ever established and a...

Page 13: ...s trigger repeat 5 1 1 Multiple read reset time 5 1 2 Quite zone options margins 5 2 Read time options 5 4 Redundancy 5 5 Positive and negative barcodes 6 Indicator options Buzzer and good read LED options 7 1 Diagnostics 7 2 Serial configuration options excluding disable laser and error message options The following barcode types can be read by the OPR3301 EAN 8 EAN 13 UPC A UPC E UPC E1 Code 39 ...

Page 14: ...ng System OS This part of the software controls all hardware and can run an application The software version of the OS will always have the following format RBJVxxxx where xxxx is the number software release Application This part of the software implements the user interface of the OPR3301 like the handling of the trigger key and processing scanned barcodes transmit store or configure The software...

Page 15: ...sal menu book To update the OPR3301 it is required to first put the OPR3301 in Bluetooth SPP mode since it is not possible to upgrade using Bluetooth HID Read the default label below configure the OPR3301 in Bluetooth SPP mode Bluetooth SPP default Also you will need the latest version of the Opticon upgrade application called Appload installed on your PC Appload can be found on our web site at Se...

Page 16: ... and establishing a Bluetooth connection Since your CRD3301 will now behave like a Bluetooth dongle that s attached to a PC it is also necessary to configure your OPR3301 as if it s connected to a PC Read the label below to make this configuration Connect to PC or another third party Bluetooth device The following step is connect your OPR3301 to the CRD3301 again and open the COM port on your PC b...

Page 17: ...ting System can take between 3 and 10 minutes depending on the file type bin files are faster than hex files and the quality of the Bluetooth connection When the downloading is complete Appload will show a message on the screen that the uploading was successful If the received files are found to be ok then the OPR3301 will start installing the software This can take up to 15 seconds to complete In...

Page 18: ...h COM port is closed This makes upgrading impossible when the OPR3301 is connected as master since the COM port is closed by Appload for a short period before starting the download For this reason it s better to establish a Bluetooth SPP connection in slave mode See chapter 1 5 2 for more information on how to establish a connection as slave When the OPR3301 is connected as slave Continue with ste...

Page 19: ...f just 1 This makes the user interface of the OPN2002 a little more user friendly For this reason the OPR3301 application will behave slightly different on the OPN2002 in the following situations To manually disconnect using the Trigger to disconnect functionality the small key should be pressed instead of the trigger key This avoids accidentally disconnecting while reading barcodes On the OPN2002...

Page 20: ...ble To be able to communicate with an OPN2002 terminal using USB you will need to have its USB driver installed on your PC This driver can be found on our web site on the Service and Support page www opticon com SERVICE AND SUPPORT aspx The driver can be found in the section called Software and then selecting the OPN2002 Two drivers can be downloaded for the OPN200x optousb32 exe USB driver for Wi...

Page 21: ... OPR3301 or OPN2002 These incompatibilities are listed below The CRD33301 cradle currently does not support USB VCP like the CRD7724 so an RS232 to USB dongle would be required to convert the RS232 output to USB VCP The CRD3301 currently does not support the baud rate 115200 bps The default trigger to connect time of the OPR3301 is 5 seconds in contrary of being disabled on the OPLx724 See chapter...

Page 22: ...S is still running but your the application has crashed In order to activate this mechanism press and hold the trigger key for at least 20 seconds After the OPR3301 has sounded the restart beep you can release the key to complete the restart 9 2 Halting your application First make sure the battery isn t empty and the OPR3301 is not lying in the CRD3301 cradle Restart your application using one of ...

Page 23: ...y OS RBJV0211 AP RFG35530 First release of software and manual February 22 nd 2009 Please check our web site at www opticon com to see if there are updates available for the Operating System application and or this manual ...

Reviews: