Troubleshooting
The display shows black screen
.
- Ensure that all the plugs and jacks used by DC power supplies are firmly
connected. Ensure that the LED is ON.
- Ensure that the DisplayPort cables are firmly plugged into the DisplayPort source
and display.
- Ensure that the transmitter and receiver modules are plugged correctly to the
source and display, respectively.
- Check if the DisplayPort source and display are powered on and properly booted.
- Reset the system by de-plugging and re-plugging the transmitter or receiver, or
by de-plugging and re-plugging the DC power adapters that are plugged to the
transmitter and receiver module.
- Re-boot up the system while connecting the module.
Screen is distorted or displays noises.
- Check if the graphic resolution is properly set. Go to the display Properties and
tap the Settings. Ensure that the resolution sets less than WQUXGA (3840x2400)
at 60Hz refresh ratio.
- Reset the system
- Power down, disconnect and reconnect the optical system cable or DC power
adaptors, and power up again.
Maintenance
No special maintenance is required for the optical system cables and power
supplies. Ensure that the cables and power modules are stored or used in a
benign environment free from the liquid or dirt contamination.
There are no user serviceable parts. Refer all service and repair issues to Opticis
or its authorized distributor.
Technical Support and Service
For commercial or general product support, contact your reseller. For technical
service, contact Opticis by email
1-5 Trouble Shooting, Maintenance, Technical Support
and Service
Product Specifications
Compliance with DisplayPort standard:
supports DisplayPort 1.2
Extension limit:
200m (656feet) for 4K (4096x2160) at 60 Hz
refresh rate
over one (1)
LC OM3
fiber (50/125um).
Graphic Transmission Bandwidth:
Supports total data rate
21.6Gbps (5.4Gbps per lane).
Supports
Dual-mode DP (DP++)
Extra Copper Extension
available up to
2m
on each side (TX/RX)
Supports
auxiliary /l²C channel over fiber
Firmware upgradable
via micro USB port
Support
Multi-Stream Transport
Mechanical specifications of transmitter and receiver
Dimensions
(WDH)
:
39mm x 76mm x 20mm
Environmental Specifications
Operating temperature: 0°C to 50°C
Storage temperature: -30°C to 70°C
Humidity: 10% to 85%
AC/DC Power Adapter
Power Input:
AC 100-240V, 50/60Hz.
Power Output:
+5 V, 1A SMPS DC-power Adapter
.
LED indicator
TBD
1-6 Product Specifications
