26
Troubleshooting
When you found some problems about this STB, please check the table in
below. Because these may not be any serious problems:
Fault Phenomenon Probably reasons
Resolve
Power on, but no
display on screen
Please carefully check the
power plug, to see it is in
socket of wall or not? Is
power interrupted?
Put firmly the
power plug to the
socket on
the wall.
Power on this STB,
then that screen
displays
”No signal”
Is the aerial install correct?
Reinstall the aerial
and calibrate it
Antenna cable input is not
connect
Connect the
antenna cable
input
The transmit station turns
off
Attempt until the
signal coming
again
The sky wave disturbs the
device
Attempt again later
The program setups are
incorrect
Set the proper
parameters of
received program
in the system
settings menu
STB plays a
strange sound
Due to the channel contain
more audio tracks or audio
languages
User can use the
“Audio” button on
the RCU to select
the correct audio
track or audio
languages
Tips: If you refer to this troubleshooting, but no resolve that problem you
encountered. Please contact the local dealer or technical support instantly,
do not open the machine, because that is very dangerous to you or to the
machine in that cases.
