Optelec
ClearView One
English
Page 8
6. Troubleshooting
Manufacturer’s default settings
If you experience any difficulty operating the system, you can reset the factory default
settings. Switch the ClearView One off and wait 3 seconds. Then press and hold the
On / Off button till the red ring light, around the mode button starts flashing.
No image on the ClearView
One monitor after it is switched on
- Check all cables and hardware are connected properly and securely.
- Check that the unit is receiving power by verifying that the green indictor LED light
is lit on the power supply.
Image is not in focus
- Check the auto-focus lock (the lit red circle around the mode button means that the
focus is locked). Press the focus button to return to auto-focus mode.
- Carefully clean the mirror on the camera unit with a non-abrasive cloth.
- Clean the monitor screen with a non-abrasive cloth.
Pictures and text look grey or have low contrast
- Press the mode button to switch to the high contrast reading mode.
The reading table does not move or does not move smoothly
- Unlock the table by squeezing the red button, located under the front of the table.
- Inspect the tracks for dust or any other obstructions.
7. Contacting Product Support
If you have questions about operating, installing or setting up your ClearView One, please
contact your Optelec distributor or your nearest Optelec office. See the last pages of this
manual for a complete list of Optelec addresses.
8. Warranty Conditions
Optelec guarantees the ClearView One, effective from the date of delivery, to be free of
any defects in material and workmanship for 2 years.
The warranty is not transferable and does not apply to groups and agencies. Optelec
reserves the right to repair or replace any purchased ClearView One and any ClearView
One module with a similar or improved product.
In no event shall Optelec or its suppliers be held liable for any indirect or consequential
damages. The original user’s remedies are limited to replacement of ClearView One
modules. This warranty is valid only when serviced in the country of original purchase, and
with intact seals. For additional warranty claims or service during or after the warranty
period, please contact your local Optelec distributor.
Optelec is not responsible for any uses of this device other than those described in this
manual.
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