FAQ
How do I log in to solo?
There is no log in for solo. OptConnect manages all
aspects of solo as part of our Managed Wireless Services.
How do I change solo’s IP address, firewall settings,
etc.?
Each solo you receive is configured to your specifications
before it arrives. solo does not need to be configured on
site unless your equipment/application requirements
have changed. Contact our Customer Care Center at
877.678.3343 to adjust solo’s configuration.
How do I know if solo is online?
The middle green LED will flash or glow steadily when
solo is communicating with the cellular network. For
more detailed performance and historical information
see Summit at summit.optconnect.com or add Glimpse™
support to your equipment’s software.
How do I get support?
Contact our Customer Care Center at 877.678.3343
