
Troubleshooting
115
Perfect Pick® Cortex™ Operator Manual
OPEX Corporation
5.2.2. Missed window
Indicates that a sensor did not see the container when it was expected. This
will change the container in the system to “yellow,” meaning it knows where it
should be, but is questioning where it stopped. This triggers the system to
pause, so that the Operator can confirm the container is in the correct location.
The light tower will change to blue, or blue and green if a pick is still active
(Figure 5-5).
Figure 5-5: Missed window
How to resolve a missed window:
1.
Find and inspect the missed barcode. Make sure the number on the screen
matches the number on the container.
2.
If it is in the correct location, lift the container up for one second and set it
back down centered in the zone.