10
12. Troubleshooting
Fault
Inspection Procedure
Remedy
Power unit is not
working.
plugged into both the control
unit and the electrical outlet.
Secure power cord set into control unit
and/or electrical outlet.
Check if the power switch is in
the ON position.
Turn power switch to ON position.
Check if power surge has shut
down the power unit.
A power surge may overload the
circuitry temporarily. Turn the unit
off, and check the fuse for damage.
Turn the unit on again with normal
procedure.
Make sure there is no power
failure.
Turn on and operate the unit after
power is restored to the facility or
home.
Power unit does not respond
to possible solutions.
Please contact
for assistance.
Low pressure alert
does not go out in 30
sec. after systems
start.
Possible control failure.
Alert LED is lit during
operation.
Check if there is leakage in air
tubes* or air cells.
Power unit is working,
but mattress
replacement is not
and/or
Bottoming out is
occurring
and/or
Patient leaves a deep
indentation at the
contact area which
does not return back
to its original shape.
Check CPR Pull Cord
Unzip mattress cover and inspect
CPR latch is fully inserted into socket
Check if mattress’ air hose
couplers are properly
connected to power unit’s
quick release couplers.
place.
Verify that patient comfort
setting is correct.
Increase or decrease comfort setting
until appropriate pressure is reached.
Lift mattress coverlet up to
check if air cells are connected
correctly.
Make sure all air cells are properly
linked to air supply.
Lift mattress coverlet up to
check if air tubes are kinked or
obstructed.
Check and adjust air tubes’ positions.
Check if air cells are cut or
cracked.
Impulse Auto Mattress Instructions and Technical Specification
0333 222 8584
Please contact Opera
for assistance.
Care on
0333 222 8584
Please contact Opera
for assistance.
Care on
0333 222 8584
Opera Care on
