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www.openeye.net 

1-509-232-5261 

 

 

 

 

© 2015 OpenEye 

 

All rights reserved. No part of this publication may be reproduced by any means without 
written permission from OpenEye. The information in this publication is believed to be 
accurate in all respects. However, OpenEye cannot assume responsibility for any 
consequences resulting from the use thereof. The information contained herein is subject to 
change without notice. Revisions or new editions to this publication may be issued to 
incorporate such changes. 

Summary of Contents for OE-ENVR16

Page 1: ...PoE NVR Recorder User Manual E Series PoE NVR OE ENVRPOE4 OE ENVRPOE8 OE ENVR16 www openeye net...

Page 2: ...rights including ownership of the software are reserved to OPENEYE OPENEYE and OpenEye are registered trademarks of OPENEYE in the United States and elsewhere All other brand and product names are tra...

Page 3: ...as this can result in a risk of fire or electrical shock 9 Object and Liquid Entry Points Never insert foreign objects into the recorder other than the media types approved by OpenEye as they may touc...

Page 4: ...LING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was origina...

Page 5: ...s used near an air conditioning unit vent When this product is used in a humid place Do not use the recorder when moisture condensation may occur If the recorder is used in such a situation it may dam...

Page 6: ...to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not...

Page 7: ...ranty replacement parts and repairs for 90 days from the date of OpenEye shipment The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and...

Page 8: ...anel Connectors 16 4 Channel 16 8 Channel 17 16 Channel 18 Connection Guide 19 Connecting the Monitor 19 Connecting to a Network 19 Connecting Audio 19 Connecting to a Sensor Input 19 Connecting to a...

Page 9: ...p 43 E mail Setup 44 ReportStar 45 Information 46 System Log View 46 Status View 47 Version View 49 Camera Discovery 50 Finding PoE and Network IP Cameras 50 Adding Cameras to Display Channels 50 Oper...

Page 10: ...vision Buttons 63 Save Settings 64 Save Settings 64 Import Settings 64 Remote Software 65 RADIUS Overview 65 Installing RADIUS on your PC 65 Web Viewer Overview 66 Connecting to a Recorder Using Web V...

Page 11: ...d to offer unparalleled stability security and ease of use in each model Your security investment has never been easier to maintain Multiple users may connect through any network for simultaneous live...

Page 12: ...when using OpenEye cameras Custom motion detection areas for each camera channel when using OpenEye cameras Multiple recording modes Manual Schedule Event Audio recording and playback from cameras wit...

Page 13: ...en is displayed on the connected monitor this process will take approximately two minutes See the Connection Guide section for more details Using the Front Panel to Turn On Off the Recorder To start t...

Page 14: ...33086AA 15 4 8 and 16 Channel Power USB Right Up Down Left Network LED Recording LED Power LED Record Search Backward Search Forward Backup Replay Pause Setup Search Live Exit PTZ...

Page 15: ...ou will be using The diagram below shows the location and description of each connector 4 Channel 48vDC Power Network Camera PoE Ports Service Port manufacturer use only VGA Out HDMI Out Network Port...

Page 16: ...33086AA 17 8 Channel 48vDC Power Network Camera PoE Ports Service Port manufacturer use only VGA Out HDMI Out Network Port USB Port e SATA Port for external storage only Alarm Input Output Audio Out...

Page 17: ...18 16 Channel 112vDC Power Service Port manufacturer use only VGA Out HDMI Out Network Port USB Port e SATA Port for external storage only Alarm Input Output Audio Out...

Page 18: ...wire To disconnect the wire Loosen the tension screw and pull the wire out of the hole Sensor In Use external devices to send a signal to the recorder when an event occurs Mechanical or electrical sw...

Page 19: ...more details 5 Complete User Setup to change the Admin password and add additional users See the System User Setup section for more details 6 Complete Camera Setup for all attached cameras See the Cam...

Page 20: ...tering setup for the first time If you do not have a USB mouse you can press the SETUP key on the front of the recorder to enter the setup menus and log in Use the and keys on the front of the recorde...

Page 21: ...ust have a unique ID to function properly Date Format US MM DD YYYY EURO DD MM YYYY ASIA YYYY MM DD User Selectable Date Click the DATE and then click the values to adjust Click SAVE when you are fini...

Page 22: ...ture will close the Setup Menu after a predetermined period of inactivity 1 10 min OFF S W Upgrade Start firmware upgrade from selected USB media Upgrade Firmware 1 Connect your USB device containing...

Page 23: ...lick FORMAT and then click YES Refer to the list of Approved USB Flash Drives in the Introduction of this manual To refresh the list of connected USB devices click RESET All USB devices must be format...

Page 24: ...corder to write over previously recorded data starting with the oldest date when the HDD is full If set to DISABLE the recorder will not record any new data once the HDD becomes full Enable a DISK FUL...

Page 25: ...and 24 hours 3 Define a TEMP THRESHOLD and select Celsius or Fahrenheit The recommended upper optimum operating temperature for the HDD is between 104 F to 122 F 40 C to 50 C 4 Select a S M A R T WARN...

Page 26: ...33086AA 27 User Setup Use the User Setup to Add or Delete users...

Page 27: ...H Allow the user to use the search functions to locate video and access video from the current day using the REPLAY key on the front panel EXPORT VIEWER Allow the user to include a copy of the Backup...

Page 28: ...n to safely shutdown the system 1 On the hover menu click MENU and then click SETUP 2 Click SYSTEM and then click SHUTDOWN 3 Click OK 4 Turn the power off when shutdown is complete by unplugging the p...

Page 29: ...ain monitor VGA HDMI when no users are logged in To hide cameras from users clear camera check boxes on the SYSTEM USER SETUP ADD CHANGE ADJUST Detailed camera display settings PRIVACY ZONE ON OFF con...

Page 30: ...OUT on the recorder and the local live view sequencing PAGE DWELL TIME Number of seconds the screen will remain on one screen sequence before moving to another Monitor Setup VGA RESOLUTION Set monito...

Page 31: ...connected IP cameras ENABLE Enable the IP camera On of Off MODEL The IP Camera model determined by the camera itself STREAM Current stream settings IP ADDRESS Current IP Address of the IP camera SETT...

Page 32: ...set recording frames and select ON in RECORD CAMERA the recorder will not record anything if you select OFF in RECORD SCHEDULE CONTINUOUS Yellow Continuous recording MOTION Green MOTION detection rec...

Page 33: ...ent to the Remote Monitoring software If you set motion to OFF in RECORD MOTION EVENT CONFGURATION and set CONT MOT in SETUP RECORD SCHEDULE the recorder will NOT record when motion is detected CONT S...

Page 34: ...click RECORD SETUP 3 Click SCHEDULE 4 Create a recording schedule in the H DAY row 5 Click HOLIDAY SETUP 6 Click the DATE and set your desired holiday date using the on screen calendar 7 Click the DES...

Page 35: ...is set to 30 MIN the recorder will export the last 30 minutes of data when the Instant Backup button is pressed DEFAULT TARGET Set the location the recorder will export to USB Make sure you have the s...

Page 36: ...ut the unit records the image according to its settings Camera Setup and triggers an alarm Action CH Channels 1 8 will appear by default To view channels 9 16 click CH MOTION Enable or disable motion...

Page 37: ...ion Detection Recording ensure that the camera Motion Detection is ON To record data only when motion is detected 1 Click MENU on the hover menu and then click SETUP 2 Click RECORD and then click MOTI...

Page 38: ...alarm will close S M A R T Alarm The S M A R T ALARM option is a preset function that triggers an alarm relay when the HDD exceeds the temperature threshold configured on the SYSTEM DISK SETUP S M A...

Page 39: ...el OFF 1 Delay Set the delay time for relay to activate 0 100 seconds Duration Set the duration of the alarm relay 0 100 seconds Preset Enable a PTZ camera to move to a preset position when an event o...

Page 40: ...f events to send to the Emergency Agent MOTION SENSOR MOTION SENSOR 3 Type the IP ADDRESS of the remote client 4 Type the PORT number The port number selected is the port that Alarm Monitor uses on th...

Page 41: ...recorders use multiple ports to create remote connections The remote port is user defined default 2000 and a secondary port is automatically assigned default 2002 The recorder assigns the secondary p...

Page 42: ...atically redirects traffic to your current IP address when using the hostname address i e oe123456 openeyedvr com DDNS SERVER The current DDNS server HOST NAME Hostname for the DDNS server account ID...

Page 43: ...fter a sensor alarm is triggered VIDEO LOSS After video loss on a camera POWER When the recorder is shutdown and restarted SETUP When a user accesses Setup LOG IN When a user logs in LOGIN FAIL After...

Page 44: ...ORK REPORTSTAR SETUP and then set ENABLE REPORTSTAR to ON 2 Log in using the admin user account default username admin password 1234 3 Set the CUSTOM DAY NIGHT TIME 4 Click SEND to send a test report...

Page 45: ...46 System Log View Displays system log information System Log View displays the recent activity of all users on the recorder You can export and save the System Log to review user activity...

Page 46: ...33086AA 47 Status View Displays status screens for Disk IP Cameras Audio...

Page 47: ...48 Sensor Network Event...

Page 48: ...33086AA 49 Version View Displays system information and software version information for the recorder...

Page 49: ...ened 3 Enter the camera USERANEM and PASSWORD 4 Click SEARCH and the Camera Discovery will search the network for cameras that require permissions 5 Select an IP camera and then click GET PROFILE to d...

Page 50: ...ER admin PASSWORD 1234 Channel Selection A live image can be selected by pressing corresponding number key on the front panel of the recorder The images can be seen in real time in the configuration o...

Page 51: ...Continuous Motion Alarm Recording Warning for exceeding temperature Continuous Sensor Activated Recording Showing sequence mode Motion Detection Sensor Activated Recording Showing digital zoom mode Em...

Page 52: ...de you can pan tilt and zoom by moving the mouse pointer referred to as a virtual joystick Camera Discovery Opens the camera discovery menu to search for IP cameras Quick Search Click to automatically...

Page 53: ...user SEARCH Open the Search Menu PTZ Switch to PTZ mode SETUP Open the Setup Menu No Signal If no camera is connected to a channel NO SIGNAL appears on the display screen When a camera is disconnected...

Page 54: ...ired camera to open the PTZ Popup menu while in PTZ mode M Access the camera OSD menu ZOOM Zoom in out on PTZ camera Enabled by default in PTZ mode FOCUS Adjust focus on PTZ camera IRIS Adjust the iri...

Page 55: ...fferent according to the recording method selected Yellow Continuous recording Green Motion detection recording Orange Sensor activated recording Sky Blue Continuous Motion detection recording Dark or...

Page 56: ...p to USB Click once to begin instant backup click again to end instant backup The export window will open for more export options Close Close Graphic Search and return to Live View Dock Search Menu Cl...

Page 57: ...n move the white vertical line indicator to select a specific time for searching Dates with an asterisk contain recorded video data 5 Click PLAY 6 Use the playback controls to view the video Event Sea...

Page 58: ...ystem will display the times on this page Search Popup Menu Use to access display options in Search Mode Right click the desired channel to open the Search Popup Menu TIME SELECTION Change the Date Ti...

Page 59: ...d CAMERAs and the FROM and TO time for the backup 5 Click ESTIMATE to display estimated data size and free space available 6 Select EXPORT VIEWER to add the Export Viewer to the backup file 7 Click EX...

Page 60: ...33086AA 61 Play recorded video on a PC using Backup Player the proprietary media player included with every backup file Controlling Backup Player Pause Back Play Forward Play Previous Frame Next Frame...

Page 61: ...desired Digital Signature the AVI start time the AVI end time and to include audio data if desired and press OK ZOOM Select this button to turn your cursor into a magnifying glass and click the desir...

Page 62: ...Displays cameras 1 4 in the Video Display Area Click the button again to rotate to cameras 5 8 9 12 etc To return to a different Multi Camera View select a different Screen Division button Nine Channe...

Page 63: ...LE and define a name for the settings configuration 4 To save settings to a USB device click EXPORT 5 Click SAVE and confirm to continue the export process Import Settings 1 On the hover menu click ME...

Page 64: ...ur PC follow these instructions 1 Locate the Software CD included with your E Series recorder and make sure that the PC is turned on 2 Insert the Software CD into the CD drive 3 Click Start My Compute...

Page 65: ...allowed to log in In addition each user can be assigned different privileges that allow or deny access to different functions Search Open the Search screen PAN TILT Open the PTZ controller Export Ima...

Page 66: ...ettings do not allow you to download Active X components then you will need to adjust the browser security settings Add the IP address of the recorder to the trusted sites list inside Internet Explore...

Page 67: ...rmat Scroll through multiple cameras and easily locate hours with recorded video Performing a Status Search 1 In Search mode click Status 2 Click Date to open the calendar and select a date 3 Click al...

Page 68: ...sing full color or grayscale photographic images JPEG images are 24 bit 16 7 million color graphics Use JPEG to export a single image or frame AVI AVI image data can be stored uncompressed but it is t...

Page 69: ...Using the Digital Verifier 1 Open the Digital Verification program by selecting Start Programs OpenEye Digital Verifier Digital Signature Verifier 2 Click the Browse button to load the JPG image 3 Ent...

Page 70: ...86AA 71 LED Status Indicators Power Illuminates when power is supplied to the recorder Record Flashes when the hard drive is being accessed Network Illuminates when the recorder is connected to a netw...

Page 71: ...ord Start Emergency Recording when viewing live video Backup In live mode press to open the backup menu For Quick Backup in the search mode Press once to set the start time Press again to set the end...

Page 72: ...corded videos When pressed successively the search jumps forward in time by 30 minute increments Search Pause Step forward one frame Navigation Move down PTZ Move the camera view point down Navigation...

Page 73: ...cameras only Remote Operation Live View Setup PTZ Firmware Update RADIUS only Remote Software RADIUS Web Viewer Mac and Mobile apps PTZ Control ONVIF Recording Mode Schedules for Continuous Motion Se...

Page 74: ...mission from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The...

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