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Cannot hear anyone on the call
1. Ensure your call volume is adjusted to your requirements. Using the volume keys on the right
side of the phone
2. Ensure you have sufficient signal strength
Cannot receive calls
1. Ensure your mobile phone is switched on.
2. You have enough signal strength to receive calls.
3. Ensure you do not have the phone in flight mode.
4. Ensure your SIM card is installed correctly.
The other party cannot hear you on the call
1. Ensure your hand or fingers are not covering the Microphone. Located at the bottom left of
the phone
2. Ensure you are speaking directly into the microphone
3. Ensure the other party has their volume turn up to their desired level
Mobile Phone wont charge
1. Ensure the power plug is inserted in the wall socket correctly and the wall switch is turned on
2. Ensure the wall power socket is working by testing another device or a separate power socket
3. Ensure you have inserted the mini USB cord into the phone correctly
4. Ensure there is no dirt or dust accumulated in the phones power socket
5. Ensure you have left the phone on charge for at least 10 minutes as the battery may have
run out of charge completely
Mobile phone won’t connect via Bluetooth
1. Ensure you have turned on and activated the Bluetooth setting. See Bluetooth guide in
manual.
2. Ensure the other device has Bluetooth enabled
3. Your Bluetooth device may be too far away from the other device to connect. Ensure you are
within range of this device to connect
4. Ensure you follow the Bluetooth instructions
Summary of Contents for SmartBigButton
Page 1: ......
Page 5: ...5 Overview of the phone...
Page 11: ...11 Key Pad Functions...
Page 16: ...16 5 Once you have entered all the information Tap done to save this contact...
