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DX26/DX32 OPERATOR MANUAL
24
Rev 4 –11/4/2021
Controller Error Code Table
Code
Failure Description
Cause and Solution
1
Lower feedback speed
The controller is faulty, please contact the manufacturer
2
Kernel running error
The controller is faulty, please contact the manufacturer
3
The controller and the motor are overloaded for a long time
Check whether the controller matches the motor, and whether the controller
is too small
5
The position after the electronic gear ration exceed the max. motor
speed
The controller is faulty, please contact the manufacturer
6
In speed model, the speed command exceeds max. speed of motor
The controller is faulty, please contact the manufacturer
7
In torque model, the torque command exceeds max. torque of motor
The controller is faulty, please contact the manufacturer
11
Motor 2 minutes max. current protection
The motor is blocked; check whether the brake is opened and wheter there is
any foreign matter stuck in the drive mechanism
12
Controller overcurrent
Controller selection error, or controller failure, contact the manufacturer.
13
Bus capacitor charging failure
The controller is faulty, please contact the manufacturer
14
Main contactor connection failure
Check whether the main contractor is connected properly
15
Electromagnetic brake connection failure
Check whether the electromagnetic brake is connected properly
16
The battery voltage is severely low
Check the battery power, or the controller battery voltage level is set
incorrectly
17
Battery voltage is too high
Check the battery voltage, or the controller battery voltage level setting is
wrong.
18
Power board is severely overheated
The controller is protected and temporarily suspended.
19
The motor is severely overheated
The controller is protected and temporarily suspended.
20/R20 Accelerator problem
Check whether the accelerator cable is loose and whetehr the accelerator is
burned out.
21
Main contactor contact welding
Check whether the main contractor is damaged or not, replace the main
contactor.
22
5V output failure
Motor encoder is hort-circuited, or other external 5V devices are short-
circuited, or the controller is faulty, contact the manufacturer.
23
MACID test failure
The setting of the controller CAN network ID number is repeated, reset it.
24
Main contactor drive failure
Check whether the main contractor is damaged and replace the main
contactor
25
Power model failure
The controller is faulty, contact the manufacturer.
31
Battery voltage is low
The battery is low, charge it as soon as possible.
32
Power board is slightly over-temperature
Reduce load
33
Power board low temperature
The ambient temperature is too low.
34
Motor slightly over temperature
Reduce load
35
12V overput failure
The power supply of the handheld terminal is short-circuited; or the controller
is faulty, contact the manufacturer.
36
Drive3 connection failure
Check Drive3 connection.
37
Drive4 connection failure
Check Drive4 connection.
38
EEPROM read and write parameter error
The controller is faulty, please contact the manufacturer
39
Parameter overrun error
Parameter setting failure, contact the manufacturer.
40
Opertion timing error
Reset, and follow the correct sequence.
41
Remaining battery power 20%, alarming
Charge the battery
42
Remaining battery power 15%, alarming
Charge the battery