
DX26/DX32 OPERATOR MANUAL
20
Rev 4 –11/4/2021
Troubleshooting Guide
Problem
Reason
Solution
The machine
cannot be
operated
The battery has no power
Charge the battery
The battery fails
Replace the battery
The battery wiring is loose
Fasten the battery wiring
The main fuse blows out
Replace the fuse
The brush motor
does not work
The brush head rises up from the ground Lower down the brush head
The batteries are not charged
Charge the battery
The breaker of the brush motor circuit
triggers blackout
Reset the button of the breaker of the
brush circuit
The brush (upper/lower) switch fails
Please contact with the service center
The carbon brush of the motor wears
Please contact with the service center
The vacuum motor
does not work
The squeegee rises up from the ground
Lower down the squeegee
The fuse of the vacuum motor blows out Replace the fuse
The vacuum motor or wiring fails
Please contact the service center
The carbon brush of the motor is worn
Please contact the service center
Little or no water
flows out
The filter or solution pipe of the clean
water tank is blocked
Clean the filter of the clean water tank
The speed of the flow control valve is set
too low (or shut)
Adjust the water control valve
The waste water
recovery rate is
low
The waste water tank is full
Drain the waste water tank
The water-absorbing adhesive tape
(squeegee blade) is worn
Replace the water-absorbing adhesive
tape