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Chapter 5 – Warranty Policy
One World Touch, LLC USA warrants its hardware products to be free from
manufacturing defects in materials and workmanship under normal use for a period of
three (3) years from the date of purchase. One World Touch, LLC shall not be liable to
honor the terms of this warranty if the product has been used in any application other
than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.
One World Touch, LLC shall, at its option, repair or replace any product found
defective, without charge for parts or labor. Repaired or replaced equipment and parts
supplied under this warranty shall be covered only by the unexpired portion of the
warranty.
This limited hardware warranty covers defects in materials and workmanship in
your One World Touch, LLC hardware products. This limited warranty does not
cover:
•
Software, including the operating system and software added to your One
World Touch, LLC product after it was originally received.
•
Non, One World Touch, LLC
branded products and accessories
•
Problems that result from:
-
Damages caused by misuse, abuse, accidents, fire, theft,
disappearance, misplacement, fluctuations and power surges,
connections to improper voltage or incorrect electrical line voltage,
viruses, malware, reckless, willful, or intentional conduct.
-
Damage caused by a product or part that has been modified to alter
functionality or capability without the written permission of One World
Touch, LLC.
-
Servicing not authorized by One World Touch, LLC.
-
Usage that is not in accordance with product instructions.
-
Failure to follow the product instructions or failure to perform preventive
maintenance.
-
Products with missing or altered service tags or serial numbers
-
Products for which One World Touch, LLC has not received payment
If you have any suggestions or need help with One World Touch, LLC touch screen
products, please contact our service department.
