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One Talk—
T49G IP desk phone guide
User guide
18
Barge-In warning tone:
One Talk can be configured to notify you when
another user barges in on a call. For more
information, refer to the
User Portal Guide
or
contact your systems administrator.
Call Forwarding
This feature allows incoming calls to automatically
ring another phone number or to be sent directly
to Voice Mail, depending on your preferences.
In addition to forwarding calls to Voice Mail, the
following options are available:
Call Forward Always
Forwards all calls made to your One Talk phone
number to an alternative phone number.
Calls can be forwarded to any domestic U.S.
or 800 number.
Call Forward Busy
Forwards calls to an alternative number when
your One Talk number is busy. Calls can be
forwarded to any domestic U.S. or 800 number.
Call Forward No Answer
Forwards calls to an alternative phone
number when there is no answer at your
One Talk number.
Blacklist a contact from your Call History:
1. Tap
History
.
2. Scroll to locate the contact you wish to
blacklist. You can filter your view by tapping
Missed Calls
,
Placed Calls
,
Received Calls
or
Forwarded Calls
. Tap the
Info
icon next to
the desired entry.
3. Tap
Blacklist
to block this contact.
Remove a contact from a blacklist:
1. Tap
Menu
.
2. Tap
Directory
.
3. Tap
Blacklist
.
4. Scroll to locate the contact you wish to
unblock and tap the
Info
icon.
5. Select the group to which you would like to add
the contact and tap
Save
.
Bridge Line
The One Talk Bridge Line feature lets you use
your own desk phone to receive and place calls
on behalf of other phone numbers. Incoming
calls from those telephone numbers will ring on
your desk phone, and you can use those other
numbers to place calls directly from your own
desk phone.
Configure another phone number to your
desk phone:
Your organization’s One Talk service administrator
can configure bridged devices by logging into the
My Business Verizon One Talk Admin Portal.
Monitoring and answering a bridged number:
When a call is made to a shared line, it will appear
on your screen. Tap the appropriate line key to
answer the call. The monitored phone’s status
display will now show that the line is busy.
Once a call is answered on a bridged line, you will
have access to the same features that are
available on your own desk phone line.
Busy Lamp Field
The Busy Lamp Field (BLF) allows you to monitor
status and answer incoming calls for other users
within your group from the T49G desk phone.
Configuring and enabling Busy Lamp Field
The Busy Lamp Field feature is configured and
enabled using the One Talk Admin Portal. The
feature has to be enabled for each desk phone
within the One Talk Admin Portal. Once enabled,
monitored lines appear on the desk phone using
open line keys for monitoring.
Please see the One Talk Admin Portal guide for
more information.
Call Barge
Any bridged line or other device that shares a
number with you can use the Call Barge feature
to join a call in progress. Call Barge is especially
useful for admins when it is urgent that a manager
be reached immediately.
Before you can use Call Barge, your service
administrator must configure the barge function
in the One Talk Admin Portal.
Barge in on a call to your One Talk number or
Bridge Line:
1. Press and hold the line key* in use for
approximately five seconds.
2. Press the
Barge
In
soft key to barge in on the
active call.
*The line key indicator will light steady green
when the line is busy (on an active call).
