On-Q 364772-01, User Manual

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301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies,
Middletown, PA 17057 Inc All Rights Reserved.
(800) 321-2343 www.onqhome.com
( ) 4
Innovations in Home Living.
VII. Advanced Setup 19
A. LAN IP Setup 19
B. DHCP Setup 19
C. Firewall Setup 21
D. Parental Control 23
1. Privilege 23
2. MAC Control 23
3. URL Blocking 24
4. Time Filter 24
E. Virtual Server (Owner’s Manual on CD)
F. Routing (Owner’s Manual on CD)
G. WAN MAC Clone 25
H. DDNS Setup (Owner’s Manual on CD)
I. Port Forwarding (Owner’s Manual on CD)
J. Special Applications (Owner’s Manual on CD)
VIII.
Troubleshooting 27
A. Contact Information 27
B. FAQs 27
Appendices
A. Specifications 34
B. Glossary of Terms (Owner’s Manual on CD)
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301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies,
Middletown, PA 17057 Inc All Rights Reserved.
(800) 321-2343 www.onqhome.com
( ) 4
Innovations in Home Living.
5) The destination device is not reachable if the following
message appears.
Reply from 168.95.192.1: Destination host
unreachable
or Request timed out.
To insure you are communicating with the ISP, Issue a PING
command to the IP address of your ISP’s Gateway or DNS
server.
For example, if the DNS server address is 203.66.81.254, at
C:\> prompt, enter
Ping 203.66.81.254. If successful, you can
reach your ISP server.
If unsuccessful (Request timeout), you may have trouble
connecting to your ISP, please verify that the product is
properly configured to connect to your ISP. Also verify that
your Cable/DSL modem and the line are functioning.
To insure you have access to the Internet, PING an IP address
or domain name on Internet.
For example, at the command prompt enter
C:\> PING 168.95.192.1 –w 5000 or
C:\> PING www.yahoo.com –w 5000
If successful, you are connected to the Internet.
If you can ping the ISP’s gateway, but cannot ping a specific site
(e.g. www.yahoo.com) on the Internet, chances are, your ISP
has an internal problem (DNS server not available).
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