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Troubleshooting
260
ZW-7000/5000
User's Manual
*1 Refer to “6-1 Error Messages” described in Displacement Sensor ZW-7000 series Confocal Fiber Type Displacement Sensor User’s Manual for
Communications Settings (Z363).
*2 Refer to “2-1 Parallel I/O connection” described in Displacement Sensor ZW-7000 series Confocal Fiber Type Displacement Sensor User’s
Manual for Communications Settings (Z363).
*3 Refer to “5-1 No-protocol Communications” described in Displacement Sensor ZW-7000 series Confocal Fiber Type Displacement Sensor
User’s Manual for Communications Settings (Z363).
Communication
error
RS-232C communication
cannot be established.
Cable wirings are wrong.
Cables are not connected correctly.
Check the wiring to ensure proper
connection.
−
Communication settings are wrong. Set the same communication setting
for both the Sensor Controller and
the external devices.
*3
Ethernet communication
cannot be established.
The Ethernet cable is not
connected correctly.
Use a cross cable when connecting
the controller directly with the
personal computer.
−
The IP address and subnet mask
are not set correctly.
Set the IP address of the Sensor
Controller and subnet mask correctly.
* The setting change is applied after
restarting.
p.31
*3
The Sensor Controller and an
external device are not connected
at a 1:1 ratio.
Connect the Sensor Controller and
an external device at a 1:1 ratio.
−
The Ethernet cable is disconnected
or about to be disconnected.
Check if the Ethernet cable is
disconnected.
−
The industrial switching hub is
faulty (when the switching hub is
used).
Check if the industrial switching hub
is faulty.
−
The security setting is not
appropriate.
Check if the communication is
blocked due to the firewall setting on
the external device.
−
Communication cannot be
established by EtherCAT.
The node address setting switch is
not set correctly.
Check to make sure that the node
address setting switch is set
correctly.
p.46
Devices are not connected
correctly to the EtherCAT
connector (input/output).
Check to make sure that devices are
connected correctly to the EtherCAT
connector (input/output).
p.47
Other
Key input is not allowed.
The key lock setting is turned ON.
Turn OFF the key lock setting.
p.165
p.246
Error type
Phenomenon
Cause
Countermeasure
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