29
TROUBLESHOOTING
If this happens...
Possible causes...
Try this solution...
The skin turns red
or the skin feels
irritated.
Is the pad surface
worn out?
Replace both pads at
the same time.
No power source.
Are the polarities
of battery (+ and -)
aligned in the wrong
direction? or Are the
batteries depleted?
Check batteries for
correct alignment. or
Replace batteries.
Power cut off
during use.
Are the batteries
weak?
Replace both batteries
at the same time.
Is the cord broken?
Replace cord.
Battery Light lights
up.
Are the batteries
weak?
Replace both batteries
at the same time.
If this happens...
Possible causes...
Try this solution...
Pad gel does not stick
to skin.
Have you removed the
transparent film from
the pad?
Peel off film on the
adhesive surface of
pads.
Is the pad wet? or Is
your skin too wet?
Dry the pad. or Dry
the skin.
The pad gel may be
damaged.
Replace the pad.
Is there too much hair
on your skin?
Shave the immediate
area for proper pad
adhesion.
Is the adhesive
surface of pads dirty
or dry?
Wash adhesive surface
of pads softly with your
fingertips for about 3
seconds under slow
running cold water.