
16
Troubleshooting
In case of any of the below problems occur during use, first check that no other electrical
device is within 30cm. If the problem persists, please refer to the table below.
Problem
Cause
Remedy
Nothing happens
when the power switch
is pressed.
Is the AC adapter connected
correctly to a power outlet and
the compressor?
Check that the AC adapter is connected
to a power outlet and the compressor.
Unplug then reinsert the plug if necessary.
No nebulization or
low nebulization rate,
when the power is on.
Is there medication in the
medication tank?
Add the correct amount of medication to
the medication tank.
Is there too much/little
medication in the medication
tank?
Is the vaporizer head missing
or not assembled correctly?
Attach the vaporizer head correctly.
Is the nebulizer kit assembled
correctly?
Assemble the nebulizer kit correctly.
Is the nozzle blocked?
Make sure that the nozzle is free of
blockages.
Is the nebulizer kit tilted at a
sharp angle?
Make sure that the nebulizer kit is not
tilted at an angle of more than 45 degrees.
Is the air tube connected
correctly?
Make sure that the air tube is correctly
connected to the compressor and
nebulizer kit.
Is the air tube folded?
Make sure that the air tube is not twisted
or bended.
Is the air tube blocked?
Make sure that the air tube is free of
blockages.
Is the air filter dirty?
Replace the air filter with a new one.
The compressor is
abnormally loud.
Is the air filter cover attached
correctly?
Attach the air filter cover correctly.
The compressor is
very hot.
Is the compressor being
covered?
Do not cover the compressor during
operation.
Note:
If the suggested remedy does not solve the problem, do not try to repair the
device - the device are not user serviceable. Return the device to an authorized
OMRON retail outlet or distributor.
Summary of Contents for COMP A-I-R C21 basic
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