SECTION 12
TROUBLESHOOTING
97
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OMEO EVOLUTION USER MANUAL
PROBLEM:
Stabilising Legs will not raise when the Omeo is
powered off.
RECOMMENDED ACTION:
1. Check on the Omeo Display Panel after pushing
the Main Control Switch to see if the Auxiliary
Indicator Light is flashing red
2. If the light is red and flashing once every
1.5 seconds in a continuous pattern for 20
seconds, your Batteries are discharged to less
than 20%
3. Charge/top up the Omeo Auxiliary Batteries
with the Auxiliary Battery Charger
4. If the red warning light is flashing and you need
to raise the Stabilising Legs hold down the Main
Control Switch for 7 seconds.
The Stabilising Legs will raise
5. Push Main Control Switch once to lower the
Stabilising Legs
6. If the problem persists after full charge then
contact your Authorised Omeo Agent, or Omeo
Technology.
PROBLEM:
The Omeo is making unusual noise from the
Gearbox area.
RECOMMENDED ACTION:
1. Check that there is no debris caught between
the wheels and body
2. If the noise is always present when the Omeo
is moving, or problem persists contact your
Authorised Omeo Agent or Omeo Technology.
PROBLEM:
Stabilising Legs, Lights and USB Port do not
perform as expected after a full charge.
For example:
• Stabilising Legs raise / lower for less than
200 cycles
• Lights run for less than 1 hour
• USB charging shuts down prior to a full cell
phone charge.
RECOMMENDED ACTION:
1. Indicates excessive use of USB Port and Lights
or faulty Batteries
2. Try charging to full
3. If unsuccessful refer to
4. If the problem persists, contact your
Authorised Omeo Agent or Omeo Technology
direct.
PROBLEM:
Unexpected Safety Shutdown entering / exiting
building.
RECOMMENDED ACTION:
1. Safety Shutdown procedure: Switch Steering
Selection Lever to vertical. Come to a standstill
and depress the Main Control Switch once to
lower the Stabilising Legs within 10 seconds
2. Try turning the power back on as you might be
far enough away
3. If getting off the machine is not an option,
then you may need to get in contact with
4. the building manager to have the scanner
turned off
5. Make appropriate arrangements for future and
ongoing access.
NOTICE
Some security scanners can interfere with
the base unit and cause it to go into Safety
Shutdown Mode. While we understand this is
very rare it is a good idea to do a controlled test
when near to a security scanner to make sure
that you can operate safely daily.
To avoid Safety Shutdown Mode being
triggered it is recommended that you stay at
least 1.5m / 5ft away from the security scanners
in all buildings.