r
omega
AUSTRALIAN CUSTOMERS
AUSTRALIAN & NEW ZEALAND PRODUCT WARRANTY
STATEMENT OF STANDARD WARRANTY CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You a
r
e enti
t
l
ed to a repl
a
c
e
m
e
nt
or
refund for a major failure and for compensation for any ot
h
er
re
asonably foreseeable loss or damage
. Yo
u ar
e
also entitled t
o
ha
ve
t
he
goods repaired or replaced if the goo
d
s fail to be of accepta
b
l
e
quality and the failur
e
does not amount
to a
major failure.
NEW ZEALAND CUSTOMERS
Nothing herein contained shall be const
r
ued in any way as
ex
c
l
u
ding or limiting
yo
ur rights under the Consum
e
r Guarantee
A
ct
1993
.
OUR WARRANTY
This product is also covered by the manufacturer's warrant
y
se
t
out in this documen
t
(
Our Warranty).
Our Warranty is for a period of twent
y
four (24) months fro
m
the date of purchase and for refrig
e
rati
o
n ap
p
lia
n
ces will ha
v
e an
additional thirty six (36) months after t
h
e first twenty four
(
24
)
months on the Sea
l
e
d
System (PARTS o
n
l
y)
Compressor &
condenser etc
.
The labour cost to replace these parts is the responsibility of the
c
u
s
t
o
mer.
This is in addition to (and does not e
x
cl
u
de, restrict or modify
)
any rights or remedi
es to
which you ma
y
al
rea
d
y
be entitled to un
de
r
the Australian consumer law or the Ne
w
Zealand Consumer Guarantee act 199
3
r
e
lating to this produ
c
t.
Our warrant
y
(which is subject to the conditions below)
c
o
ve
r
s rectification free
o
f
c
h
a
rge of any fault arising
f
rom defective materi
a
l
s
or components, or faulty workmanship
.
The product will b
e
re
p
aired or repla
c
ed
a
t
t
he option of Omeg
a
,
and all costs of ins
t
allat
i
on
,
rem
o
val
, c
artage, freight tr
av
elling and i
n
suran
c
e
a
re to be pai
d
by the
c
u
s
tom
er
.
O
ur w
a
rranty i
s
subj
ec
t t
o
th
e
following conditi
o
ns
:
1.
That the purchaser contact Omega prior to any product repair.
2.
That the purchaser carefully foll
o
ws all instructions pro
v
i
d
ed with the produ
c
t
a
nd complies with all
r
ele
v
a
n
t electrical
&
plumbing regulations in their State when installing th
e p
roduct.
3.
That the
p
urchasercarefully follo
w
s the instructions
prov
i
ded in the owner's han
d
book relating to
t
h
e
p
rop
er use and ca
r
e
o
f
th
e
product a
n
d does not use the
pro
duct for any purpos
e o
ther than the DOMESTIC use for which
i
t has been designed. If th
e
applian
c
e is used in commercia
l
applications or for
r
ental purposes, Our
W
a
r
ranty is limited to a
w
ar
r
an
ty
of Twelve
(12)
months c
o
vering
a
ll p
a
rt
s
with Three (3) m
o
nths
o
n
a
n
y
l
a
bour cost o
f
s
erv
i
c
e or repair.
S
E
RVIC
E
A R
E
A
The provision of service under Our Warranty is limited by the boundary/ territory a
re
a of the nearest
serv
ice
c
entre. Trav
e
l
li
n
g
cost
incurred for service outside this area is not covered by Our Wa
r
ranty and servi
ce w
i
ll incur commercia
l co
st t
o
be paid by th
e
customer regulated by the number
of
ki
l
ometres travelled
beyon
d the service a
r
ea. These costs will be di
sc
l
o
sed to you for
acceptance b
y y
ou prior to your claim being processed.
Microwave ovens must be returned t
o
your nearest Auth
o
r
i
sed Service Centre
f
o
r
r
ep
air as they are a
c
ar
ry
i
n
serviceable
Cooktop
.
WHAT IS COVERED
:
By O
u
r Warranty
Dur
in
g
the w
a
rr
a
nty p
e
ri
od,
O
m
eg
a
or its
a
uth
o
ri
se
d Servi
ce
Ce
n
tre will
, a
t
n
o
ext
r
a c
h
a
r
g
e, if y
o
ur
Cooktop
i
s
re
a
dil
y acces
si
b
l
e
with
o
ut th
e
n
ee
d of sp
ec
i
a
l
e
quipm
e
nt
a
nd
s
ubj
ec
t t
o
th
e
t
e
r
ms
a
nd c
o
ndition
s o
f t
h
i
s
w
a
rr
a
nty
,
r
e
p
a
ir
o
r r
e
pl
ace a
ny p
a
rt
s wh
i
ch
i
t
considers defective.
WHAT IS NOT COVERED: By Ou
r
Warranty
1.
Products installed damaged or
in
complete or not in
co
mpliance with the re
l
e
v
an
t
electrical & plumb
i
n
g
r
e
gulations in their Stat
e
.
2.
Normal wear and tear e.g. clea
n
i
n
g, light globes, filters e
t
c
.
3.
Failure resulting from power su
r
ges and
e
lectrical stor
m
s.
4.
Inse
c
t or
v
ermin in
festa
tion.
5.
U
n
a
uthoris
e
d r
e
p
a
i
rs or use
of non
-
g
e
nuin
e
O
m
ega p
a
rt
s
.
6.
Any failur
e
c
a
u
se
d by th
e
product not b
e
ing us
e
d in
acco
r
d
a
n
ce
with th
e
in
s
tru
c
t
ion
a
nd th
e
in
s
t
a
l
l
a
ti
o
n
ma
nu
a
l p
r
ovid
e
d
w
it
h
the produ
c
t.
7.
Misuse or abuse, including failure to properly mainta
i
n
o
r service.
8.
The clearing of blockages in pum
p
s and hoses.
9.
Damage
w
hich occurs during deli
v
ery or installation
.
10. Cl
a
im
s
t
o p
ro
d
u
ct s
urf
ace coa
tin
g
du
e to
liquid
o
r
so
l
i
d s
p
ill-
ove
r
s, acc
id
e
n
ta
l
dama
g
e o
r d
a
m
age
c
a
u
se
d
f
rom
c
l
ea
nin
g
p
r
o
du
c
ts not r
eco
mm
e
nd
e
d by Om
ega
.
HOW TO CLAIM OUR WARRANTY
You will need to contact Omega in Aus
t
ralia or New Zealand
by
using the contact details below.
IN AUSTRALIA
IN NEW ZEALAND
Omega is a division of Shriro Aust
r
alia Pty Ltd
ABN 28 00
2
3
8
6 129
L
o
cked B
ag 5
002, Kingsgrove
,
N
S
W, 220
8
P
h
o
n
e
:
13
00 7
9
5 572 Fax
: 1
8
00
6
8
6
41
3
Omega is a di
v
ision of Monaco C
o
r
p
or
ation
(Member of Shri
r
o Australia P
ty
Ltd
)
P
O
Box 4
399,
Shortl
a
nd St, Au
c
k
l
an
d,
1140
P
ho
ne
:
09
41
5 6
0
00 Fax
: 09
4
1
5
7
06
0
Em
a
il:
c
ustom
e
rcar
e@s
hri ro.
com
.a
u
Em
a
il
W
e
b:
www .omegaapplianc
es
.
co
m.
a
u
Note: Plea
s
e
c
omple
t
e the following deta
i
l
s
when
y
ou h
ave
unpa
c
ked
t
he p
ro
du
c
t:
Model No..
.
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..
............... ........
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...
.
............ ..
D
a
t
e o
f Pur
c
h
ase
.......... ........ ..
.
.
.
.
.
........... ..
Serial No ............ ........ ......
.
.......
.
...
..
... ..
R
e
t
a
il
e
r.
.
..
......
..
......
..
.... .
...
..
.
.......
..
........ .
omegaappliances.com.au
omega.
Always serves you well.
