15
Troubleshooting
COMMON FAULTS AND TROUBLESHOOTING
Fault
Potential cause
Troubleshooting
Not working / Indicator is “OFF”.
Power switch not turned on.
Turn on the power switch.
Plug is loose.
Check plug and socket.
The display shows E04 high
temperature / The display shows
E06 high pressure protection.
The ambient temperature is too
high.
Normal working temperature range
of 5-32°C.
Condenser or air filter is dirty and
blocked.
Clean the condenser and air filter.
High pressure switch wires fallen
off.
Check and correct high pressure
switch wires.
Fan does not start.
Check and correct the fan.
Ice defrost abnormal.
Ambient temperature too low.
Normal working temperature range
of 5-32°C.
Defrost valve does not start
normally.
Check and correct the defrosting
valve.
Ice thickness too thin or too thick.
Check and correct ice thickness
setting.
Poor transparency of ice cubes; ice
cubes too thin or incomplete.
Ice thickness too thin.
Check and correct ice thickness
setting.
Water pressure too low.
Check that the water supply
pressure is 1.3 Bar to 5.5 Bar.
Water temperature too high.
Water temperature of 5-35°C.
Inlet water valve does not work.
Check and correct the inlet water
valve.
Inlet water valve is dirty and
blocked.
Check whether water leaks and
correct.
Water leaking.
Check and correct the inlet water
filter.
Inlet water filter has not been
replaced for a long time.
Too slow in ice making.
The condenser or air filter is dirty.
Clean the condenser and filter
screen.
High ambient temperature.
Normal working temperature range
of 5-32°C.
Poor ventilation.
Check the environment around the
ice machine.
Water temperature is too high.
Check the water supply
temperature of 5-35°C.
