17
Troubleshooting
PROBLEM
CAUSE
SOLUTION
Burner will not light.
Gas supply is turned off.
Turn on gas at LP tank.
Out of propane.
Check to be sure you still have
propane in the tank.
Regulator is not properly seated
into the tank valve.
Remove and reattach, hand tighten
only.
Crimped fuel supply hose.
Inspect and straighten.
Regulator failure or damaged
hose.
Order replacement part and
replace.
Igniter not making clicking sound.
Replace battery.
Igniter electrode coated in grease
or dirt.
Remove grease and dirt with
rubbing alcohol.
Electrode cracked or broken.
Order replacement part and
replace.
Blockage in the gas system.
Inspect the burners to be sure
insects, spider webs, ect are
removed.
Inspect under the control panel to
be sure the burners are aligned
properly with the valves.
Irregular flame or yellow flame.
New burner may have residual oil. The oil will burn off naturally.
Tubes in burners are blocked.
Remove and clean.
Burners have a high grease or dirt
build-up.
Remove and clean.
Burners are not aligned properly
with the valves.
Inspect under the control panel.
Sudden drop in gas pressure or
flames blow out.
Out of propane.
Check to be sure you still have
propane in the tank.
The Excessive fuel flow valve has
been tripped.
Turn off all burners, wait 30
seconds and relight grill.
Inspect the gas hose, perform a
leak test and replace.
Turn on the gas at the LP tank first
before turning the control knobs.
Tank was improperly purged, call
your LP gas dealer.
Wind could be blowing out the
burners.
Move the griddle out of the wind.
