57
5
EN
Troubleshooting
Symptom
Probable cause
Action
Unable to set index
marks
The maximum number of index marks (32) has
been reached.
Erase unnecessary index marks (
☞
P.37).
The file is locked.
Unlock the file from the file menu (
☞
P.40).
The SD card is locked.
Unlock the SD card.
Unable to set verbal
comments
The maximum number of verbal comments (32)
has been reached.
Erase unnecessary verbal comments (
☞
P.36).
Cannot find the
recorded file
Wrong recording media or folder.
Switch to the correct recording media or folder
(
☞
P.22, P.33, P.42).
Cannot find the
transferred files
The transferred files are not supported by this
recorder.
The recorder can recognize the DSS file format
*
only.
Cannot connect to
a PC
Sometimes a connection cannot be made with
some PCs running Windows XP, Vista, 7, or 8.
You need to change the PC’s USB settings. See
ODMS software online help for details (
☞
P.50).
*
Supports file formats: DS2 (QP or SP), DSS (SP)
Troubleshooting