Device malfunctions
Problem
Cause
Remedy
Device does not work
Is the mains cable plugged
properly in the socket?
Plug the mains cable into
the socket properly.
Is the sliding switch set to
AUTO?
Set the sliding switch to
AUTO.
Does the motor not start
when paper is fed in?
Push the paper into the in-
feed slot so that it touches
the sensor in the centre.
Device does not work after
lengthy operation or
stops during operation
Was the device in constant
operation for some time?
Is the surface of the device
warm?
Pull out the mains plug
from the socket and allow
the motor to cool down to
room temperature.
Paper jam
Have you inserted
more than
7 sheets (315.7)
15 sheets (307.4C)
Has the paper not been
inserted straight in the in-
feed slot?
Set the sliding switch to
REV to push back the
paper. Switch the device to
AUTO again to shred the
paper remaining in the cut-
ting unit.
