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Troubleshooting

6

6-1

6

Troubleshooting

If a problem occurs during PC printing, check the following.

6.1

Correcting Errors

This section describes the errors that can appear during PC printing and
what you need to do to correct the situation.

6.1.1

Checking Error Messages

“PRN Err” appears in the lower right
corner of the display when a PC print
error occurs while the machine is in
another mode besides the PC print
mode. If this happens, follow the
procedure below.

1

Press the [Printer] key to enter the
PC print mode.

2

View the error message on the
display.

<Scanner mode>

<Fax mode>

<Copy mode>

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Summary of Contents for Omega 1630

Page 1: ...Omega 1630 1630f 1632 GDI PRINTER USER MANUAL ...

Page 2: ......

Page 3: ...Installing the Printer Driver Using Plug and Play 3 1 3 2 Installing the Printer Driver Using the Add Printer Wizard 3 5 4 Configuring Printer Driver Settings 4 1 Displaying Printer Driver Properties for Configuring Global Settings 4 1 4 2 Common Operations 4 3 OK 4 3 Cancel 4 3 Apply 4 3 Help 4 3 Easy Set 4 4 Page Layout Printer Figure 4 4 4 3 Setup Tab 4 5 N up List 4 5 Border Line 4 6 N up Styl...

Page 4: ...ty Tab 4 13 Contrast 4 13 Brightness 4 13 4 6 Device Options Tab 4 14 5 Control Panel Operations PC Print Mode 5 1 Printer Operations 5 1 General Guide 5 2 Printer Indicator 5 3 Entering and Exiting the PC Print Mode 5 3 6 Troubleshooting 6 1 Correcting Errors 6 1 MACHINE TROUBLE Error 6 3 Temporary Errors 6 3 7 Specifications ...

Page 5: ...order to use the printer driver G Intel Pentium 200 MHz G Windows XP SP1 or later Windows 2000 SP3 or later Windows NT Workstation Version 4 0 SP6a or later Windows Me Windows 98 Windows 95 G 128 MB RAM Windows XP 64 MB RAM Windows 95 98 Me 2000 NT 4 0 G IEEE 1284 parallel port ECP Nibble compatible or USB Revision 1 1 port G CD ROM drive ...

Page 6: ...1 Getting Ready 1 2 ...

Page 7: ...ine to a computer Parallel Port Connection Use this type of connection when you want to connect the machine directly to a computer s parallel port Refer to Parallel Port Connection on page 2 2 USB port connection Use this type of connection when you want to connect the machine directly to a computer s USB port Refer to USB Port Connection on page 2 3 ...

Page 8: ... may result in radio frequency interference The parallel port is compatible with IEEE1284 Type B standards 1 Turn off both the machine and your computer 2 Connect one end of the parallel cable to the parallel port printer port of the computer 3 Connect the other end of the cable to the parallel port on the back of the machine Secure the interface cable connectors using the two clips This completes...

Page 9: ...Connecting to a Computer 2 2 3 2 3 USB Port Connection Use the USB cable Type B to connect the machine s USB port to the USB port on your computer ...

Page 10: ...2 Connecting to a Computer 2 4 ...

Page 11: ...icon Installing the Printer Driver Using Plug and Play Under Windows XP 1 With Windows running insert the CD ROM into your computer s CD ROM drive 2 Turn on the machine 3 When the machine is ready connect it to the computer with the USB cable The Found New Hardware Wizard dialog box appears 4 Select Install from a list or specific location Advanced and then click Next 5 Select Include this locatio...

Page 12: ...u prefer For example if you prefer English browse to Driver English WinXP 7 Click Next H Click Continue Anyway 8 The Completing Found New Hardware Wizard dialog box appears H Click Finish 9 The Found New Hardware Wizard dialog box appears again H Repeat steps 4 through 7 Note This completes the installation of the printer driver ...

Page 13: ...rivers dialog box and then click Next The Locate Driver Files dialog box appears 5 Select Specify a location and click Next 6 Click Browse on the next dialog box browse to Driver language Win2000 on the CD ROM and then click OK Tip Select the language you prefer For example if you prefer English browse to Driver English Win2000 7 Click OK and follow the instructions that appear on the screen until...

Page 14: ...r device Recommended on the next dialog box H Click Next again 5 Select Specify a location and then click Browse 6 Browse to Driver language Win9x on the CD ROM and then click OK Tip Select the language you prefer For example if you prefer English browse to Driver English Win9x 7 Click Next and then follow the instructions that appear on the screen until you can click Finish 8 The Add New Hardware...

Page 15: ...indows running insert the CD ROM into the CD ROM drive of your computer 2 Click the Windows Start button and then click Printers and Faxes 3 Select Add a printer from the Printer Tasks menu The Add Printer Wizard starts 4 Follow the instructions that appear on your computer screen Note When instructed to specify the driver browse to Driver English WinXP for Windows XP on the CD ROM ...

Page 16: ... the Windows Start button point to Settings and then click Printers The Printers window appears 3 Double click the Add Printer icon The Add Printer Wizard starts 4 Follow the instructions that appear on your computer screen Note When instructed to specify the driver browse to Driver English Win2000 for Windows 2000 Driver English WinNT for Windows NT 4 0 or Driver English Win9x for Windows Me 98 a...

Page 17: ...s you make on the Properties dialog box are applied globally to all applications 4 1 Displaying Printer Driver Properties for Configuring Global Settings Displaying Settings Under Windows XP 1 Click the Windows Start button and then click Printers and Faxes 2 Select the PrinterCenter 16P icon form the Printers and Faxes window 3 To display the printer driver settings click Printing Preferences fro...

Page 18: ...e PrinterCenter 16P icon 3 To display the printer driver settings H Windows 2000 Select Printing Preferences from the File menu H Windows NT 4 0 Select Document Defaults from the File menu H Windows Me 98 95 Select Properties from the File menu The following printer setup dialog box appears Note Use the four rightmost tabs of this dialog box to configure the printer driver settings ...

Page 19: ...ptions OK Click this button to exit the Properties dialog box and apply all settings you changed Cancel Click this button to exit the Properties dialog box without applying any changes Apply Click this button to apply all settings you changed without exiting the Properties dialog box Help Click this button to view help information about the items in the currently displayed screen ...

Page 20: ...es to Delete while an Easy Set setup is selected from the list Clicking the Delete button deletes the currently highlighted setup Page Layout Printer Figure The Page Layout image shows what the printed document will look like using the current printer driver settings The Page Layout image changes as you select different settings The Printer Figure image shows a graphic image of what trays and othe...

Page 21: ...Note The settings in the N up group box are not available when either of the following conditions exists The Fit to Paper check box on the Paper tab is selected The Scaling setting on the Paper tab is anything other than 100 N up List Click the down arrow button and then select the number of document pages that should be printed on each sheet of paper Selecting 2 up for example prints two document...

Page 22: ... document page on each sheet of paper Note This option is not available when Off is selected in the N up box N up Style Clicking this button displays the dialog box shown below Click the style you want to use when printing multiple document pages on each sheet of paper Note This button is not available when Off is selected in the N up box ...

Page 23: ...row button and then select the watermark text from the list that appears First Page Only Select this check box when you want the watermark to be printed on the first page only Clear the check box to print the watermark on all pages Edit Watermark Clicking this button displays the Watermark dialog box 1 To edit a watermark click the Watermark down arrow button and then click the applicable watermar...

Page 24: ... check box selected or off check box cleared Font Use the settings in this group box to specify the typeface and the point size of the watermark text Type Face You can specify any of the typefaces currently installed on your computer s operating system as the typeface of the watermark text Size Specify a font size The sizes you can specify depend on the sizes currently installed on your computer s...

Page 25: ...to 100 4 3 3 Paper Source Click the down arrow button and then select the tray from which paper should be fed Selecting Auto tells the machine to use the tray that contains paper of the size specified under Output Paper Size on the Paper tab 4 3 4 Media Type Click the down arrow button and then select the type of media to be used for printing Note If Auto is selected in the Paper Source box the Me...

Page 26: ...y your printer Specify the original document size by clicking it in the list To specify a custom document size click the Edit Custom button and then specify the desired document size The specified custom document size appears in the Original Document Size list 4 4 2 Output Paper Size Use the settings in this group box to specify the size of paper you want to use for printing You can also configure...

Page 27: ...k box is selected Output Paper List To specify a paper size that is different from the size specified under Original Document Size click the down arrow button and then select a paper size from the list that appears Scaling Specify the zoom ratio for enlarging or reducing the print image Type or select a value between 35 and 400 4 4 3 Copies Use this setting to specify the number of copies to be pr...

Page 28: ...t page to the last page five times Selecting Off prints all copies of each page as a set If you have 5 specified for Copies for example this setting would print five copies of page one followed by five copies of page two etc Note The Collate setting may not be available with some applications If Collate is set to On in the printer driver be sure to disable the application s Collate function 4 4 5 ...

Page 29: ...600 600 dpi or 300 300 dpi as the printing resolution Note 600 600 dpi provides better quality but it also takes longer to print at this setting than at 300 300 dpi 4 5 2 Adjustment Contrast Use this setting to adjust the contrast of the print image Type or select a value between 0 and 100 Brightness Use this setting to adjust the brightness of the print image Type or select a value between 0 and ...

Page 30: ...ssette unit is installed To add Tray 2 from the Installable Options list to the Installed Options list select Tray 2 and then click the Add button To remove Tray 2 from the Installed Options list select Tray 2 and then click the Remove button 4 6 2 About To display version and copyright information about this printer driver click the About button ...

Page 31: ...ol panel of the machine 5 1 Printer Operations If it is not being used in another mode the machine will automatically switch to the PC print mode when data is received from a computer You can also manually switch to the PC print mode from another mode by pressing the Printer key See Entering and Exiting the PC Print Mode on page 5 3 for more information ...

Page 32: ...C print mode Press while the machine is in the PC print mode to exit the PC print mode 3 Display PC PRN or PC PRN indicates PC print data is in machine memory PC PRINT indicates the PC print mode The display also shows the paper source and paper size for the print job 4 No key Press to reply No to the confirmation message that appears when a print job is canceled 5 Yes key Press to reply Yes to th...

Page 33: ...er it has completed its last copy operation G If PC print data is received while a fax operation is being performed the machine will switch to the PC print mode and print the data after the end of the fax mode job is reached G If a high priority PC print job is received while a low priority fax operation is being performed the machine will interrupt the fax operation and enter the PC print mode to...

Page 34: ...ssing the Printer key enters the PC print mode The machine will beep and the PC print mode will not be entered if there is no print data in machine memory when the Printer key is pressed G Pressing the Fax Scan or Copy key exits the PC print mode G After printing is finished the machine automatically switches to the mode it was in before the print operation started ...

Page 35: ...for five seconds until the PC JOB CANCEL confirmation message appears on the display 3 Press the Yes key to cancel the print job or the No key to resume printing Note You can use steps 2 and 3 of the above procedure to cancel a print job while any of the following errors is indicated on the display PAPER EMPTY INCORRECT PAPER SIZE NO SUITABLE PAPER PAPER SIZE ERROR LOAD PAPER PAPER JAM COVER OPEN ...

Page 36: ...ears on the machine s display load paper onto the bypass tray H This causes the print operation to be performed using the paper from the bypass tray 4 Repeat step 3 as many times as necessary until printing of the document is complete Note Be sure to execute the print operation from the computer first and then place the paper onto the bypass tray If there is already paper on the bypass tray when y...

Page 37: ...nd what you need to do to correct the situation 6 1 1 Checking Error Messages PRN Err appears in the lower right corner of the display when a PC print error occurs while the machine is in another mode besides the PC print mode If this happens follow the procedure below 1 Press the Printer key to enter the PC print mode 2 View the error message on the display Scanner mode Fax mode Copy mode ...

Page 38: ...tility mode and load the correct paper into the tray Tray2 Use a paper cassette loaded with paper of the corresponding size Bypass Tray Change the paper that is loaded INCORRECT PAPER SIZE Paper size specified by the printer driver is not loaded in the specified paper tray PAPER EMPTY There is no paper in the specified tray or the specified tray is not loaded in the machine Load paper into the tra...

Page 39: ...Temporary Errors The machine retains current print data in memory whenever any of the easily correctable errors listed below occurs As soon as the condition causing the error is corrected the machine automatically resumes printing G PAPER JAM G INCORRECT PAPER SIZE G PAPER SIZE ERROR G COVER OPEN G NO SUITABLE PAPER G PAPER EMPTY G MEDIA TYPE ERROR Note You can cancel a print job stored in memory ...

Page 40: ...6 Troubleshooting 6 4 ...

Page 41: ...284 Parallel USB Revision 1 1 except for Windows 95 and Windows NT Printer Language GDI Fonts Windows Supported Operating Systems Windows XP SP1 or later Windows 2000 SP3 or later Windows NT Workstation Version 4 0 SP6a or later Windows Me Windows 98 SP1 Windows 98 Second Edition Windows 95 OSR 2 5 Web Browser Internet Explorer 4 0 or later ...

Page 42: ...7 Specifications 7 2 ...

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