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Owner’s book •
03 First aid and more
25
Symptom
Possible reason
Corrective action
Grinder does not grind
No power supply
Check power plug or fuse
Button not activated
Press portafi lter harder against it
Button hard to push
Cleaning/check by a service partner
Container not screwed in correctly
Ensure dots on container and grinder alingn exactly above each other
Grinder grinds slowly
Grinding burrs sticky
Cleaning, e.g. with Grindz™
Grind/coffee powder gets warm
or is dust-like
Grinding burrs worn
Replacement of the grinding burrs by a service partner
Grind/coffee powder is irregular
Grinding burrs sticky
Cleaning, e.g. with Grindz™
Over-extracted (more than 25 seconds)
Espresso grind too fi ne
Choose coarser setting,
turn grind coarseness dial towards a bigger dot
Tamped too hard
Tamp with the right pressure between 11 and 33 lb. (5 and 15 kg)
depending on the grind setting
Under-extracted (less than 15 seconds)
Espresso grind too coarse
Choose a fi ner setting, turn grind coarseness dial towards a
smaller dot. Ensure grinder is running when turning setting fi ner!
Tamped too little
Tamp with the right pressure between 11 and 33 lb. (5 and 15 kg)
depending on the grind setting
Crema too light
Espresso grind too coarse
Choose a fi ner setting,
turn grind coarseness dial towards a smaller dot
Crema too dark
Espresso grind too fi ne
Choose coarser setting,
turn grind coarseness dial towards a bigger dot
5
5
5
5
24
Symptom
Possible reason
Corrective action
Grinder does not grind
No power supply
Check power plug or fuse
Button not activated
Press portafi lter harder against it
Button hard to push
Cleaning/check by a service partner
Container not screwed in correctly
Ensure dots on container and grinder alingn exactly above each other
Grinder grinds slowly
Grinding burrs sticky
Cleaning, e.g. with Grindz™
Grind/coffee powder gets warm
or is dust-like
Grinding burrs worn
Replacement of the grinding burrs by a service partner
Grind/coffee powder is irregular
Grinding burrs sticky
Cleaning, e.g. with Grindz™
Over-extracted (more than 25 seconds)
Espresso grind too fi ne
Choose coarser setting,
turn grind coarseness dial towards a bigger dot
Tamped too hard
Tamp with the right pressure between 11 and 33 lb. (5 and 15 kg)
depending on the grind setting
Under-extracted (less than 15 seconds)
Espresso grind too coarse
Choose a fi ner setting, turn grind coarseness dial towards a
smaller dot. Ensure grinder is running when turning setting fi ner!
Tamped too little
Tamp with the right pressure between 11 and 33 lb. (5 and 15 kg)
depending on the grind setting
Crema too light
Espresso grind too coarse
Choose a fi ner setting,
turn grind coarseness dial towards a smaller dot
Crema too dark
Espresso grind too fi ne
Choose coarser setting,
turn grind coarseness dial towards a bigger dot
04 First aid and more.
Troubleshooting.
9
9
Summary of Contents for Moca D
Page 1: ...Moca D Owner s Book ...