41
11
T
ROUBLESHOOTING
Fault
Cause
Solution
The fire doesn’t burn
well
Damp wood
Use dry wood (moisture content ≤20%)
Inappropriate fuel
Only use recommended fuels
Poor chimney draught
(min 11 Pa)
▪
Check the air-tightness of the flue
▪
Close the chimney’s cleaning
hatches
▪
Clean the flue
Insufficient combustion air
▪
Check diameter flue outlet and
supply of combustion air
▪
Check if extractor fans are
operating in the same room
Glass blackens
quickly
Damp wood
Use dry wood (moisture content ≤20%)
Inappropriate fuel
▪
Only use recommended fuels
Filled too much wood
Do not fill more than 2-3 wood logs
Insufficient combustion air
▪
Check diameter flue outlet and
supply of combustion air
▪
Check if extractor fans are
operating in the same room
A strange odour and
smoke develops
during first use
Baking in of the paint
The odour and smoke will dissapear
after a while
Condensation
High difference in
temperature
Open the door for 2-3 min when
lighting the fire. Do not leave the fire
unattended!
Smoke hindrance
Poor chimney draught
(min 11 Pa)
▪
Check the air-tightness of the flue
▪
Close the chimney’s cleaning
hatches
▪
Clean the flue
Fuel isn’t entirely burnt
Only fill wood logs when flames are
dying out
Chimney fire
Innapropriate fuel
Overcharge
Poor maintenance
Immediately close the air supply and
contact the fire department
