Symptom
Solution
The handset does not charge
Make sure that the handset is correctly seated in the charger.
Make sure that the charger contacts are clean. Use only a clean, dry cloth or a standard
pencil eraser. Do not use any solvent as this may damage the finish.
The battery pack may be faulty or come to the end of its useful life – replace the battery pack.
Range is limited.
Move the base so that it is located centrally in your home or office.
Make sure that the base is not located near an appliance.
Handset says “Searching”
The handset is out of range of the base. Move closer.
The base is turned off. Apply power to the base.
The CDP does not ring when there is an incoming call
Make sure that the CDP is plugged into the phone jack.
Make sure that the Ringer is turned on (base & handset settings, Audio).
Phone does not ring when selecting ringer type.
Ringer volume is set to Off. Turn it on.
Forgotten your base station passkey PIN?
Remove power connection from rear of base station. Press
#
key on base station and re-connect power. Release and press the
#
key within 1 second
and then hold it down until base beeps. PIN code will now be reset to 0000.
USER
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GUIDE
Troubleshooting
Summary of Contents for CDP 24201
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