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OTHER IMPORTANT INFORMATION
FREQUENTLY ASKED QUESTIONS (FAQ)
Active
G
6.8 Frequently Asked Questions (FAQ)
In the event of a problem, use the information on the following pag-
es first to try and identify it and implement the solutions proposed.
The mobile phone cannot be switched on.
There is no battery inserted or the battery is not sufficiently charged.
Insert or charge the battery, whichever is necessary. Further infor-
mation is provided in Section
3. Putting the Mobile Phone into
When the battery charge drops below a minimum status, the mobile
phone switches off automatically. Charge the battery in the mobile
phone.
Neither the signal strength nor my mobile phone network are
displayed on the start screen.
There is no network connection. Your mobile phone could be in a
location without any network coverage. Move to a different location
or contact your mobile phone provider (network operator).
Check that the SIM card is inserted correctly. Further information is
provided in Section
3.1 Inserting SIM Cards on page 18
If you use the Dual SIM function offered by the mobile phone, the
network availability and name of each mobile phone network used
are displayed. Some mobile phone networks offer better coverage
than others in different areas.