31
EN
Warranty terms & conditions
1. The subject of this warranty is an electric
heating element with control head. The
product name and characteristics are spec
-
ified on the packaging.
2. By accepting the device on purchase, the
Client confirms that the product is of full val
-
ue. The Client should immediately inform
the Seller of any discovered faults — other
-
wise it will be understood that the Product
was faultless at the time of purchase. This
refers especially to any faults or damages of
the control panel case.
3. The Warranty for period for the Product is
24 months from the date of purchase, but
no longer than 36 months from the date of
production.
4. The proof of purchase (receipt, invoice, etc.)
constitutes the basis for warranty claims.
Lack of the proof of purchase allows the
manufacturer to reject a warranty claim.
5. This warranty does not cover any faults and/
or damages caused by:
— incorrect (not in accordance with the man
-
ual) installation, use or disassembly,
— incorrect use of the heating element (i.e.
for any purpose that is not specified by the
Manufacturer as intended for this type of
product),
— unqualified persons tampering with the
product,
— customers after the purchase.
6. The Central Heating installation should be
fitted with lock-shield valves, enabling dis
-
assembly of the radiator or the heating el
-
ement and its control head without the
necessity of emptying the whole system
of the heating agent. Any problems or ex
-
penses arising from the absence of lock-
shield valves in your installation cannot be
used as grounds for any claims against the
manufacturer.
7. The attached Product Manual is an integral
element of the Warranty. Please read it care
-
fully prior to the installation and use of the
Product.
8. The Manufacturer is obliged to remove
any production fault within 14 working
days of receipt of the faulty device at the
Manufacturer’s premises.
9. Should the repair be impossible, then the
manufacturer is obliged to replace the faulty
Product with a new, full-value unit of iden
-
tical parameters.
