Olsen VERSATILE, User Manual

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16 - Warranty Terms
The warranty period for this product is 12 months, counted from the equipment installation date,
considering the 90 days legal warranty term, provided that the installation is performed within the period of 90
days from the product´s Purchase Invoice issue and the fulfilled of other requirements of this certificate.
1 - The maximum term of storage is 3 months from the date of purchase of the product. If the storage period is
exceeded, the guarantee is still in progress, even if the product is still stored.
2 - Upholstered parts are guaranteed for 6 months.
3 - Fuses, cables and transformers are not covered under warranty.
4 - The warranty is limited to repair or replacement of defective parts and does not cover defects originated by:
a) Non-compliance with the instructions for use and maintenance;
b) Falls, crashes and inadequate storage;
c) Action of nature agents;
d) Damage to upholstery, improper use of chemicals, exposure to unsuitable weather conditions, contact
with tissues, leather, disposable gloves, paints, pigmented detergents, razors or any sharp
instruments;
e) Damage to painted parts and plastic covers caused by improper use of chemicals or by contact with
disposable gloves and sharp or piercing objects;
f) Connection to wrong voltage power supply.
5 - This warranty will cease when:
a) In the normal course of its period of warranty;
b) Make changes in the product not authorized by Olsen;
c) Adulterations in the purchase, installation or services document;
d) Installation or technical assistance made by a person not authorized by Olsen;
e) Failure to install the equipment for more than 90 days, counted from the purchasing date contained in
the invoice;
f) By using non-genuine spare parts.
6 - The parts repairing or replacement during the warranty period will not extend the original expiry date.
7 - The expenses originated from the unit installation, scheduled preventive maintenance, travel, and hotel of
the service staff involved in the calls for service for installation or units repair will run under the unit's
owner responsibility and in accordance with the distributor's norms.
8 - The purchaser, after verifying the services performed in the installation and revision of the equipment, must
date and sign the service order provided by the technician and keep along with his invoice of purchase of
the equipment, failing which the warranty extension product when necessary.
9 - All service requests for warranty equipment must be made with the serial number of the equipment to be
serviced and a copy of the purchase or installation document. If this information is not communicated, the
service request will be made as not covered by the warranty.