Olivetti ECR8200, Service Manual

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2. TROUBLE SHOOTING GUIDANCE
In the event following abnormal symptom happened, refer to the solution corresponding to its
symptom.
No. Symptom Check point / Detailed symptom Page
Check the Power supply circuit. - - - Try STEP 1&2 P.11 1 No Power.
If Power supply circuit is OK, check RESET circuit. P.16
Start up Diagnostic software. P.36 2 Winding reel does not work.
If it doesn’t work through the Diagnostic software, start
Diagnostic software again and check voltage. P.36
P.17
No display but backlight turns on. P.19
Display OK but backlight does not turn on. P.19
3 Main display does not work properly.
No display / No backlight. P.19
4 Rear display does not turn on. Check the power supply of the display tube. P.20
All keys do not work at all. P.23 5 Key operation unable.
Only a specific key does not work. P.23
6 Drawer does not open. Drawer does not open when it is not locked by a
drawer lock key. P.24
7 Drawer does not close. Drawer remains opened or does not close. P.24
8 Buzzer does not beep. No buzzer sound when [clear] key is depressed. P.25
Check whether the batteries are supplied or not. P.26
Check the voltage of each battery. P.26
9 Cannot work memory backup.
Check voltage. P.26
Cannot print or cannot Feed paper. P.33
Faded print or run print. P.33
Cannot cancel Head-up sensor error P.33
Cannot cancel Paper-end sensor error P.33
10 Can not print properly.
Head-up sensor or Paper-end sensor does not work. P.33
11 COM A – C do not work. COM A, B or C does not work when power ON. P.35
12 Cannot use SD card Cannot write or read the data for SD card. P.35
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