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PREFACE 

This publication is intended for use by technicians responsible for installing and servicing 

 

ECR 7190  /  ECR  7790  /  ECR  7790LD  systems. The objective of the manual is to supply all the information 

necessary for correctly installing and servicing the product. 

 
 
PREREQUISITES 

The approach adopted to the topics covered in this manual presumes a previous knowledge of similar 

products. 

 

 

 

 

DISTRIBUTION

: General 

 

FIRST EDITION

: April 2018 

 

 

 

 

 

Y119070-7 

Service Manual 

iii 

Summary of Contents for ECR 7190

Page 1: ...Cash Register ECR 7190 ECR 7790 ECR 7790LD SERVICE MANUAL Code Y119070 7...

Page 2: ...PUBLICATION ISSUED BY Olivetti S p A Telecom Italia Group Via Jervis 77 10015 Ivrea TO Copyright 2018 Olivetti All rights reserved...

Page 3: ...D systems The objective of the manual is to supply all the information necessary for correctly installing and servicing the product PREREQUISITES The approach adopted to the topics covered in this man...

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Page 5: ...ARTMENT 1 5 CHAPTER 2 PRELIMINARY OPERATIONS 2 1 INSERTING THE BATTERIES 2 1 INSERTING RECEIPT ROLL 2 3 CHAPTER 3 KEYPAD LAYOUT 3 1 ECR 7190 7790 7790LD LAYOUT 3 1 CHAPTER 4 TROUBLESHOOTING 4 1 DIAGNO...

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Page 7: ...returned items for full return or credit Programmability Taxable or tax exempt transactions single or multiple item sales Percentage discount and add on key Date and time to be printed on receipt ECR7...

Page 8: ...tor Programmable Keypad 7 keys for direct department access 20 function keys for setup and menu navigation 12 key numeric keypad Cash Drawer Lockable metallic cash drawer removable coins compartment 8...

Page 9: ...VIEW ECR 7190 7790 7790LD 1 Operator display 2 Keypad 3 Cash drawer 4 Cash drawer lock 5 Power cord 6 Customer receipt output slot 7 Receipt printer cover 8 Operating mode selector Y119070 7 Service M...

Page 10: ...a stored in memory will be cancelled if you unplug the cash register from the electrical wall outlet without back up battery supply Keep all liquids away from the cash register so as to avoid spills w...

Page 11: ...ee and dust free surface Make sure it is near a power outlet compliant will the latest safety standards 1 Plug the cash register into a power outlet compliant with the latest safety standards 2 Insert...

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Page 13: ...erting the batteries first make sure that the cash register connected to the electrical outlet then follow the steps below 1 Set the Mode Selector to the OFF position 2 Open the receipt roll compartme...

Page 14: ...4 Insert the batteries with the correct polarity as shown below 5 Close the cover of the battery bay and then the cover of the paper roll compartment 2 2 Service Manual Y119070 7...

Page 15: ...2 Place the paper roll inside the compartment unrolling it a few centimetres as shown in the figure 1 then close the cover again 3 Using the manual cutter cut away the excess paper by pulling the pap...

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Page 17: ...s that have been entered DEL Deleting character code entry like back space of PC 3 When used as the coupon key subtracts an amount from an item or the sales total such as a coupon deduction When used...

Page 18: ...bers Enters a decimal point for defining quantities with decimals during sales transactions ENT Programmed to the caption by entered character SP Space code entry using 10 Toggles the cash register be...

Page 19: ...gistered as an RA As the Currency Conversion key it is used to automatically calculate and display the value in foreign currency of the subtotal of a sale or of a particular amount registered 24 Regis...

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Page 21: ...ght omitting the FEED key When the last key TOTAL is pressed the display starts to display all the keys pressed in sequence terminating with the last key 7 Press TOTAL Displays P 4 8 Position the sele...

Page 22: ...on is displayed at the beginning You can also check the software version without running the diagnostics test as follows OPERATION DISPLAY 1 Position the selector on PRG 2 Enter 960801 then press TOTA...

Page 23: ...render the warranty cover void Given the similarity of the products when necessary in the operations illustrated below the image on the left refers to the ECR 7190 white model that on the right to ECR...

Page 24: ...3 Lift the main body of the cash register to be able to access the internal components then remove the screw fixing the earth wire A 4 Disconnect the power connector A A 5 2 Service Manual Y119070 7...

Page 25: ...connector from the board as previously shown remove the screws indicated in the figure and then replace the transformer unit 2 On ECR 7790 7790LD models you can check the power fuse A and replace it w...

Page 26: ...the printer connector A and the flat cable B of the display then remove all the screws indicated in the figure 2 The following figure shows the single components constituting the keypad unit A B 5 4...

Page 27: ...nd the flat cable on the display board then remove the screws indicated in the figure NOTE The ECR 7190 board supports only a single display while ECR 7790 7790LD models support two displays as shown...

Page 28: ...sh them so as to separate the cover and cutter from the main unit 3 Unscrew the two fixing screws paying attention to the earth wire then remove the flat cable from the slot and extract the printer un...

Page 29: ...UPDATE HISTORY DATE UPDATED PAGES PAGES CODE 04 2018 1st EDITION 29 Y119070 7...

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