
d-Color MF552/452/362/282/222
23-3
23
23
When the Bit Count Does Not Match between the
Server and the Client
If the print server is Windows Server 2008/2008 R2 and its OS bit count does not match that of the client
computer, an additional driver may not be installed normally in the print server.
To solve this problem, specify the setup information file (ntprint.inf) of the operating system with a different
bit number when installing the additional driver on the print server.
The following describes how to install the additional driver by specifying a setup information file on a different
computer from that of the print server.
Tips
-
Before starting this procedure, prepare to configure a different client computer from that of the print
server and install the operating system that has a bit number different from that of the print server.
-
On the print server side, the system drive of the client computer is assigned as the network drive. Con-
figure the setting to share the drive to be assigned in advance.
This example shows the operation when installing Windows Server 2008 (32-bit version) on the print server
and Windows Vista (64-bit version) in the client computer.
1
Configure the setting to share the drive (ordinarily, drive C) where the client computer's operating sys-
tem is installed.
2
On the print server, assign the drive (example: "C") of the client computer, which is shared in Step 1,
as the network drive (example: "z").
3
Install the 32-bit operating system driver on the print server.
4
Open the Properties screen in the driver installed.
5
Select the [Sharing] tab, and select the [Share this printer] check box.
6
Click [Additional Drivers].
The Additional Drivers page appears.
7
Select the [x64] check box in the [Processor] column, and click [OK].
8
Specify the folder that contains the 64-bit operating system driver.
This displays a page to request a setup information file.
9
Click [Browse], and specify the setup information file [ntprint.inf] in the client computer to which the net-
work drive is assigned.
%
Specify the following file.
[z:\Windows\System32\DriverStore\FileRepository\ntprint.inf_xxx]
In the path above, "z" represents the assigned network drive. "_xxx" at the end of this path varies
depending on the driver version.
%
The setup information file may be stored at a different location depending on your client computer.
If folder [amd64] resides in the same hierarchy as that of [ntprint.inf], specify a setup information file
for 64-bit operating system under that folder. To additionally install a 32-bit operating system driver,
specify a setup information file under folder [i386] that is in the same hierarchy as that of [ntprint.inf].
10
Click [Open].
Installation starts.
11
When the installation completes, click [Close].
The additional installation of the 64-bit operating system driver is then completed.
Summary of Contents for d-Color MF222
Page 8: ...Contents 6 d Color MF552 452 362 282 222...
Page 9: ...1 About This Machine...
Page 10: ......
Page 13: ...2 Print...
Page 14: ......
Page 55: ...3 Scan...
Page 56: ......
Page 78: ...Q14 Can I check the transmission log for scanning 3 3 24 d Color MF552 452 362 282 222 3 14...
Page 79: ...4 Fax...
Page 80: ......
Page 103: ...5 Copy...
Page 104: ......
Page 145: ...6 User Box...
Page 146: ......
Page 159: ...7 Driver...
Page 160: ......
Page 163: ...8 Operation Management...
Page 164: ......
Page 177: ...9 Software...
Page 178: ......
Page 183: ...10 Control Panel...
Page 184: ......
Page 194: ...Q3 Can I customize the Control Panel 10 10 12 d Color MF552 452 362 282 222 10 3...
Page 195: ...11 Other...
Page 196: ......
Page 205: ...12 When a Paper Staple Jam Is Occurring...
Page 206: ......
Page 228: ...When a staple jam has occurred 12 12 24 d Color MF552 452 362 282 222 12 4...
Page 229: ...13 Main Messages and Remedies...
Page 230: ......
Page 235: ...14 When Printing Quality Has Deteriorated...
Page 236: ......
Page 240: ...Cleaning the Print Head Glass 14 14 6 d Color MF552 452 362 282 222 14 2...
Page 241: ...15 When the Machine Cannot Be Powered On...
Page 242: ......
Page 244: ...15 15 4 d Color MF552 452 362 282 222...
Page 245: ...16 When the Touch Panel Is Not Visible...
Page 246: ......
Page 249: ...17 Cannot Print...
Page 250: ......
Page 261: ...18 Cannot perform network fax network scan...
Page 262: ......
Page 267: ...19 Cannot Use the Fax Function...
Page 268: ......
Page 274: ...Setting the number of RX call rings 19 19 8 d Color MF552 452 362 282 222 19 5...
Page 275: ...20 Cannot Copy...
Page 276: ......
Page 280: ...Cannot Copy 20 20 6 d Color MF552 452 362 282 222 20 1...
Page 281: ...21 Cannot Save in a User Box...
Page 282: ......
Page 285: ...22 Network Error Codes...
Page 286: ......
Page 289: ...23 When the Bit Count Does Not Match between the Server and the Client...
Page 290: ......
Page 292: ...23 23 4 d Color MF552 452 362 282 222...
Page 293: ...24 When a Message Appears to Replace Consumables or Carry Out Cleaning...
Page 294: ......
Page 314: ...Punch Scrap Processing 24 24 22 d Color MF552 452 362 282 222 24 5...